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Removing CiD pop-ups

 
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Polish



Joined: 17 Jul 2008
Posts: 6

PostPosted: Thu Jul 17, 2008 2:38 am    Post subject: Removing CiD pop-ups Reply with quote

I have tried to follow your instructions, which, by the way, are very user friendly. I was able to uninstall some of the programs you had listed, but when I tried to uninstall CiD help, the computer froze. I rebooted my computer and tried to do this a number of times (uninstalling CiD), but my computer keeps on freezing. What do I do next?
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patrik
Site Admin


Joined: 08 Jan 2006
Posts: 1226

PostPosted: Fri Jul 18, 2008 12:59 am    Post subject: Reply with quote

Hello Polish, welcome to the Myantispyware forum!

Download Deljob.exe and save it on your desktop.
Download Combofix by sUBs and save to your desktop.

Close any open browsers. Double click on combofix.exe and follow the prompts.

Run Deljob.

Post back with following:
- deljob log
- combofix log

_________________
Antispyware: HijackThis, SmitfraudFix, ComboFix, CounterSpy Antispyware, Super Antispyware
Instructions: Show hidden files, Reboot in Safe Mode
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Polish



Joined: 17 Jul 2008
Posts: 6

PostPosted: Fri Jul 18, 2008 9:18 pm    Post subject: deljob log combofix log Reply with quote

I followed your instructions - downloaded and followed prompts with combofix and then ran deljob. went back to control panel, add and remove and clicked on CiD Help. Computer froze - again. Any other suggestions?
Polish
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patrik
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Joined: 08 Jan 2006
Posts: 1226

PostPosted: Sat Jul 19, 2008 6:22 am    Post subject: Reply with quote

Please read my previous post.
You should include in to your answer two logs files: deljob log and combofix log.

_________________
Antispyware: HijackThis, SmitfraudFix, ComboFix, CounterSpy Antispyware, Super Antispyware
Instructions: Show hidden files, Reboot in Safe Mode
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Polish



Joined: 17 Jul 2008
Posts: 6

PostPosted: Sat Jul 19, 2008 5:07 pm    Post subject: Reply with quote

Sorry about that. Hopefully you will find the required attachments with this response. I've noticed that it found some games that the kids were on that were deleted, but for some reason, they're still around - big fish games.
Polish



logit.txt
 Description:

Download
 Filename:  logit.txt
 Filesize:  11.49 KB
 Downloaded:  69 Time(s)


log.txt
 Description:

Download
 Filename:  log.txt
 Filesize:  14.54 KB
 Downloaded:  76 Time(s)

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patrik
Site Admin


Joined: 08 Jan 2006
Posts: 1226

PostPosted: Mon Jul 21, 2008 4:10 am    Post subject: Reply with quote

Open notepad, copy/paste the text in the code box below into notepad:
Code:
Folder::
C:\Documents and Settings\All Users\Application Data\each new axis love
C:\DOCUME~1\Owner\APPLIC~1\VIEWAR~1\

Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"bold test"=-

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"axis love poll lite"=-

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=""

Name the Notepad file CFScript and Save it to your desktop. Then drag the CFScript into ComboFix.exe as you see in the screenshot below.


Post back with combofix log.

_________________
Antispyware: HijackThis, SmitfraudFix, ComboFix, CounterSpy Antispyware, Super Antispyware
Instructions: Show hidden files, Reboot in Safe Mode
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Polish



Joined: 17 Jul 2008
Posts: 6

PostPosted: Mon Jul 21, 2008 4:54 pm    Post subject: Reply with quote

When this was finished, it saved at log.txt and not combofix.log. Hopefully I didn't mess things up too much. Sorry.
Polish



log.txt
 Description:

Download
 Filename:  log.txt
 Filesize:  15.17 KB
 Downloaded:  70 Time(s)

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patrik
Site Admin


Joined: 08 Jan 2006
Posts: 1226

PostPosted: Mon Jul 21, 2008 10:35 pm    Post subject: Reply with quote

Combofix log is good.

How is your PC working now ?

_________________
Antispyware: HijackThis, SmitfraudFix, ComboFix, CounterSpy Antispyware, Super Antispyware
Instructions: Show hidden files, Reboot in Safe Mode
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Polish



Joined: 17 Jul 2008
Posts: 6

PostPosted: Tue Jul 22, 2008 5:26 pm    Post subject: Reply with quote

Hey - I was actually able to remove CiD Help! Thanks for all of your help. Also, my computer seems to be working "faster". Thanks again.
Polish
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patrik
Site Admin


Joined: 08 Jan 2006
Posts: 1226

PostPosted: Wed Jul 23, 2008 1:51 pm    Post subject: Reply with quote

Uninstall combofix.
Quote:
Start > Run - type ComboFix /u
Press Ok.


Open McAfeeAntiVirus control center and enable autoprotection.

Make a new restore point.
Quote:
Disable system restore to flush out infected restore points. Reboot your computer again. Turn on Windows System Restore. After that click START > ALL PROGRAMS > ACCESSORIES > SYSTEM TOOLS > SYSTEM RESTORE. click on “create new restore point” > click on NEXT and follow the prompts.


Glad to help you. Safe surfing!

_________________
Antispyware: HijackThis, SmitfraudFix, ComboFix, CounterSpy Antispyware, Super Antispyware
Instructions: Show hidden files, Reboot in Safe Mode
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Polish



Joined: 17 Jul 2008
Posts: 6

PostPosted: Sun Jul 27, 2008 6:46 pm    Post subject: Reply with quote

Hi - I don't have McAfeeAntiVirus control center.
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patrik
Site Admin


Joined: 08 Jan 2006
Posts: 1226

PostPosted: Sun Jul 27, 2008 9:29 pm    Post subject: Reply with quote

Run your antivirus and checkup autoprotection, enable if it is disabled.
_________________
Antispyware: HijackThis, SmitfraudFix, ComboFix, CounterSpy Antispyware, Super Antispyware
Instructions: Show hidden files, Reboot in Safe Mode
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