Reboot your PC in Safe mode with networking
-Restart your computer
- After hearing your computer beep once during startup, start pressing the F8 key on your keyboard (on a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears)
- Instead of Windows loading as normal, Windows Advanced Options menu appears
- Select Safe mode with networking and then press ENTER.
Download HijackThis from here
, but before saving, in the Save dialog, rename HijackThis.exe to explorer.exe and save it to your desktop.
Run HijackThis. Click "Main Menu", then click "Do a system scan only and save a log" button.
It will scan and the log should open in Notepad.
If it does not automatically open, then the log can be found at a folder where HijackThis is located. It called HijackThis.log
Copy and paste the contents of the HijackThis log into your reply.
Also you can attach the log using Upload attachment tab in the Post a reply dialog.