Virus scan interupted by restart

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Virus scan interupted by restart

Postby ahmad10 » Sat Jun 25, 2016 8:19 am

Hi Patrik
I have recently been using the microsoft antivirus - security essentials, but in the last couple of weeks I have not been able to perform one virus scan to completion. Each time it goes so far and then the computer restarts in an instant. I have tried reinstalling the program, running mbam, running advanced system care (free), doing a defrag and deleting alot of unused software all without solving the problem. Any help or advice you can offer would be greatly appreciated. Many thanks - Dean
ahmad10
 
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Re: Virus scan interupted by restart

Postby patrik » Tue Jun 28, 2016 12:59 am

Hello Dean, welcome to the My Antispyware forums.

Download HijackThis and save it to your Desktop.

Double-click on the HijackThis icon, and click the button labeled "Do a system scan only".
Once the scan is complete, the scan button will read "Save log", click it.
You should save the log file in a place where you can easily find i.

Copy and paste the contents of the HijackThis log into your post.
patrik
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