Remove windowsuserinfo.site (1-844-680-1071 support)

What is windowsuserinfo.site

Are you seeing windowsuserinfo.site pop-ups, that offers to call 1-844-680-1071 or 1-855-999-9246 for instructions, within Google Chrome, Mozilla Firefox, Internet Explorer or Edge? You need to know, it is a misleading advertising. These ads are created to scare you into thinking that your computer have a lot of heavy problems with security, drivers, malware, Internet connection, etc.

fake security error

The text of the windowsuserinfo.site alert is:

Caution! Deceptive site ahead. The website ahead may trick you into doing something dangerous like installing software or revealing your personal information (for example, passwords, phone numbers, or credit cards). 

 A Virus or Malware on your system may be redirecting you to this website. 

We recommend that you do not continue surfing online until you run a full MRT Scan on the system (Microsoft’s Official Malicious Software Removal Tool) or take you computer to the nearest Microsoft store. 

You can also call 1-844-680-1071 for instructions.

How does your computer get infected with windowsuserinfo.site pop-up ads

All of these misleading ads from windowsuserinfo.site are caused by an adware or potentually unwanted program (PUP) that usually infects system through the use a free programs such as free pdf creator, free video player, free youtube downloader. So, when you have installed a free software that you need, this adware has been installed automatically too.

Most commonly, an adware that shows fake warnings from windowsuserinfo.site is bundled within the installation packages from a free hosting and file sharing web sites. So, to protect yourself in the future, please read term of use and user agreement very carefully before installing any software or otherwise you can end up with another adware on your computer.

How to remove windowsuserinfo.site pop-ups

Remove windowsuserinfo.site ads manually is difficult and often infection is not completely removed. Therefore, we recommend you to use the MalwareBytes Anti-malware Free that are completely clean your computer. Moreover, the free software will help you to remove browser hijackers, malware and toolbars that your computer may be infected too.

1. Download MalwareBytes Anti-malware (MBAM) from the link below.
   

   Malwarebytes Anti-malware
   326387 downloads
   Author: Malwarebytes
   Category: Security tools
   Update: April 15, 2020
   
2. Close all programs and windows on your computer. Open a directory in which you saved it. Double-click on the icon that named mbam-setup.
3. Click Next and follow the prompts.
4. Once installation is complete, click on the “Scan Now” button to start scanning your computer for windowsuserinfo.site infection. This procedure can take some time, so please be patient.
5. When the scan is finished, make sure all entries have “checkmark” and click “Remove Selected”. Once disinfection is completed, you may be prompted to Restart.

How to block windowsuserinfo.site ads

To increase your security and protect your computer against new annoying ads and malicious web sites, you need to use an application that blocks access to dangerous ads and web-pages. Moreover, the software can block the display of intrusive advertising, which also leads to faster loading of websites and reduce the consumption of web traffic.

1. Download AdGuard program using the following link.
   

   Adguard download
   26627 downloads
   Version: 6.4
   Author: © Adguard
   Category: Security tools
   Update: November 15, 2018
   
2. After the download is complete, run the downloaded file. You will see the Setup Wizard program window. Follow the prompts.
3. After installation is complete, click “Skip” to close the installation program and use the default settings, or press “Get Started” to see an quick tutorial that will help you get to know AdGuard better.
4. In most cases, the default settings are enough and you do not need to change anything. Each time, when you start your computer, AdGuard will start automatically and block windowsuserinfo.site pop-up ads, as well as other malicious or misleading web page. For an overview of all the features of the program, or to change its settings you can simply double-click on the icon AdGuard, which is located on your desktop.

If the problem with windowsuserinfo.site pop-ups is still remained

if MalwareBytes Anti-malware cannot remove windowsuserinfo.site adware, then we suggests to use the AdwCleaner. Also you can ask for help our Myantispyware team below.

1. Download AdwCleaner from the link below.
   

   AdwCleaner download
   225263 downloads
   Version: 8.4.1
   Author: Xplode, MalwareBytes
   Category: Security tools
   Update: October 5, 2024
   
2. Double click the AdwCleaner icon. Once this tool is started, press “Scan” button to perform a system scan for windowsuserinfo.site adware.
3. Once AdwCleaner has finished, it will open a scan report. Review the report and then click “Cleaning” button. It will display a prompt. Click “OK”.

How to ask for help the Myantispyware team

If you are seeking a help for windowsuserinfo.site pop-up ads removal then follow these steps.

1. Download HijackThis from the link below and save it to your Desktop.
   
   

   HijackThis download
   4692 downloads
   Version: 2.0.5
   Author: OpenSource
   Category: Security tools
   Update: November 7, 2015
   
2. Double-click on the HijackThis icon, and click the button labeled “Do a system scan only”.
3. Once the scan is complete, the scan button will read “Save log”, click it. Save this log to your desktop

Create a Myantispyware account here. Once you’ve registered, check your e-mail for a confirmation link, and confirm your account. After that, login.

4. Copy and paste the contents of the HijackThis log into your post. If you are posting for the first time, please start a new thread by using the New Topic button in the Spyware Removal forum. When posting your HJT log, try to give us some details about your problems, so we can try to help you more accurately.
5. Wait for one of our trained “Security Team” or Site Administrator to provide you with knowledgeable assistance tailored to your problem.

How to remove windowsuserinfo.site pop-up ads (Manually)

The following instructions is a step-by-step guide, which will help you to remove windowsuserinfo.site adware manually from Mozilla Firefox, Internet Explorer, Edge and Google Chrome.

1. Uninstall windowsuserinfo.site associated software by using Windows Control Panel
2. Disinfect the browser’s shortcuts to remove windowsuserinfo.site redirect
3. Remove windowsuserinfo.site ads from Chrome
4. Remove windowsuserinfo.site ads from Firefox
5. Remove windowsuserinfo.site ads from Internet Explorer

Uninstall windowsuserinfo.site associated software by using Windows Control Panel

Press Windows key , then click Search . Type Control panel and press Enter. If you using Windows XP or Windows 7, then click Start and select Control Panel. It will open the Windows Control Panel as shown below.

Click Uninstall a program

It will open a list of all programs. Scroll through the all list, and uninstall any suspicious and unknown programs.

Disinfect the browser’s shortcuts to remove windowsuserinfo.site redirect

When breaking into a computer, this adware may also change a desktop shortcut for Chrome, Firefox and IE, adding “http://windowsuserinfo.site” into the Target field. Due to this, every time you start the browser, it will open this annoying web-site.

To clear a browser shortcut, right-click to it and select Properties. On the Shortcut tab, locate the Target field. Click inside, you will see a vertical line – arrow pointer, move it (using -> arrow key on your keyboard) to the right as possible. You will see a text “http://windowsuserinfo.site” that has been added here. You need to remove it.

When the text is removed, press the OK button. You need to clean all shortcuts of all your browsers, as they may be infected too.

Remove windowsuserinfo.site ads from Chrome

Open the Google Chrome menu by clicking on the button in the form of three horizontal stripes (). It opens the drop-down menu. Click to Settings option.

Scroll down to the bottom of the page and click on the “Show advanced settings” link. Now scroll down until the Reset settings section is visible, as shown below and click on the Reset settings button.

Confirm your action, click on the Reset button.

Remove windowsuserinfo.site ads from Firefox

Open Mozilla Firefox menu by clicking on the button in the form of three horizontal stripes (). It opens the drop-down menu. Click on the Help button ().

In the Help menu click on the “Troubleshooting Information”. In the upper-right corner of the “Troubleshooting Information” page click on Refresh Firefox button.

Confirm your action. Click on the Refresh Firefox.

Remove windowsuserinfo.site ads from Internet Explorer

Open the Internet Explorer tools menu by clicking on the button in the form of gear (). It opens the drop-down menu. Click on the Internet Options.

In the Internet Options window click on the Advanced tab, then click the Reset button. The Internet Explorer will show the Reset Internet Explorer settings window. Select the Delete personal settings check box, then click on Reset button.

You will now need to restart your computer for the changes to take effect.