If the Google Chrome, Mozilla Firefox, Microsoft Internet Explorer and Microsoft Edge displays the providersurvey.info unwanted page then most probably that your system is infected with an ‘ad-supported’ software (also known as adware). This ad-supported software modifies the Chrome, Firefox, Edge and IE settings to open tons of annoying advertisements on all web pages, including web pages where previously you ads have never seen. These ads can be varied: pop-up windows, boxes, in-text ads, different sized banners and so on. What is more, the ad supported software, that shows the providersurvey.info pop-ups, can cause your Internet connection to be slow or freeze your web browser so that the interface is not updated anymore.
Most often, the ad-supported software affects the most common browsers such as the Google Chrome, Firefox, Microsoft Internet Explorer and MS Edge. But such the malicious software as well may infect another web browsers by changing its shortcuts (adding an argument like ‘http://site.address’ into Target field of a browser’s shortcut). So every time you open the internet browser, it’ll redirect to the annoying providersurvey.info web-site. Even if you setup a new startpage, an annoying web-site will be the first thing you see when you start the Google Chrome, Mozilla Firefox, MS Edge and Microsoft Internet Explorer.
The ‘ad-supported’ software is the part of the software that is used as an online promotional tool. It’s created with the sole purpose to display dozens of popup ads, and thus to promote the goods and services in an open internet browser window. So, the providersurvey.info is just one of the many pages of the so-called ‘ad-support’ type. It is designed to fill the internet browser’s constant stream of advertisements, or redirect the web browser to not expected and intrusive advertising web-pages. Moreover, the adware can substitute the legitimate advertising banners on misleading or even banners that can offer to visit dangerous web-sites. The reason is simple, many advertisers agree on any ways to attract users to their web sites, so the creators of ad-supported software, often forcing users to click on an advertising link. For each click on a link, the authors of the adware receive income. It’s the so-called ‘Pay-Per-Click’ method.
We recommend to get rid of the ad supported software, which redirects your web-browser on the providersurvey.info unwanted page, as soon as you found this problem, as it can direct you to web-resources which may load other malicious software on your system.
How does providersurvey.info ads get installed onto PC system
Most commonly, the ad-supported software is bundled within the installation packages from a free hosting and file sharing web sites. So, install a free programs is a a good chance that you will find some bundled adware. If you don’t know how to avoid it, then use a simple trick. During installation, choose the Custom or Advanced setup option. Next, click ‘Decline’ button and clear all checkboxes on offers that ask you to install an unknown applications. Moreover, please carefully read Term of use and User agreement before installing any programs or otherwise you can end up with another unwanted program on your computer like this adware that redirect the Mozilla Firefox, Chrome, Internet Explorer and Edge onto the annoying providersurvey.info web-page.
How to manually remove providersurvey.info ads
This step-by-step instructions will help you remove providersurvey.info pop-ups. These providersurvey.info removal steps work for the Google Chrome, Firefox, Edge and Microsoft Internet Explorer, as well as every version of Windows operating system. Some of the steps may require you to close the internet browser or reboot your machine. So, bookmark or print it for later reference.
- Delete suspicious and unknown software by using Windows Control Panel
- Disinfect the browser’s shortcuts to remove providersurvey.info redirect
- Delete providersurvey.info pop-ups from Google Chrome
- Delete providersurvey.info pop-up ads from FF
- Delete providersurvey.info pop ups from Internet Explorer
- Get rid of unwanted Scheduled Tasks
Delete suspicious and unknown software by using Windows Control Panel
Press Windows key 
, then click Search 
. Type “Control panel”and press Enter. If you using Windows XP or Windows 7, then click “Start” and select “Control Panel”. It’ll open the Windows Control Panel as shown in the following image. 
Next, click “Uninstall a program” 
It’ll display a list of all software. Scroll through the all list and delete any suspicious and unknown software.
Disinfect the browser’s shortcuts to remove providersurvey.info redirect
Click the right mouse button to a desktop shortcut which you use to launch your browser. Next, select the “Properties” option. Important: necessary to click on the desktop shortcut for the web browser which is redirected to the providersurvey.info or other annoying web page.
Further, necessary to look at the text which is written in the “Target” field. The ad-supported software can change the contents of this field, which describes the file to be launch when you open your internet browser. Depending on the web browser you are using, there should be: Google Chrome: chrome.exe, Opera: opera.exe, Firefox: firefox.exe, Internet Explorer: iexplore.exe. If you are seeing an unknown text similar “http://site.address” that has been added here, then you should delete it, like below.
Next, press the “OK” button to save the changes. Now, when you start the browser from this desktop shortcut, it does not occur automatically redirect on the providersurvey.info site or any other unwanted web-sites that is advertised by the adware. Once the step is done, we recommend to go to the next step.
Delete providersurvey.info pop-ups from Google Chrome
Reset Chrome settings is a easy way to delete the malicious and ad-supported extensions, as well as to restore the internet browser’s home page, newtab page and search provider by default that have been changed by ‘ad-supported’ software.
- Open the Google Chrome, then press the Menu icon (icon in the form of three horizontal stripes).
- It will display the Chrome main menu. Click the “Settings” menu.
- Next, press the “Show advanced settings” link, that located at the bottom of the Settings page.
- Further, click the “Reset settings” button, which located at the bottom of the Advanced settings page.
- The Google Chrome will display the reset settings prompt as on the image above.
- Confirm the web-browser’s reset by clicking on the “Reset” button.
- To learn more, look the post How to reset Google Chrome settings to default.
Delete providersurvey.info pop-up ads from FF
If the Mozilla Firefox settings have been modified by the ad supported software, then resetting it to the default state can help you to get rid of the reroute onto providersurvey.info page.
First, launch the Mozilla Firefox and click 
button. It will open the drop-down menu on the right-part of the internet browser. Next, click the Help button (
) as shown on the screen below.
In the Help menu, select the “Troubleshooting Information” option. Another way to open the “Troubleshooting Information” screen – type “about:support” in the browser address bar and press Enter. It will display the “Troubleshooting Information” page as shown in the following image. In the upper-right corner of this screen, click the “Refresh Firefox” button.
It will show the confirmation prompt, click the “Refresh Firefox” button. The Firefox will start a process to fix your problems that caused by the ad-supported software. Once it is done, click the “Finish” button
Delete providersurvey.info pop ups from Internet Explorer
To get rid of the providersurvey.info ads you need to reset the Internet Explorer to the state, which was when the Windows was installed on your PC system.
First, start the Microsoft Internet Explorer, then click ‘gear’ icon 
. It will display the drop-down menu on the right part of the web-browser, then press the “Internet Options” as shown on the image below.
In the “Internet Options” screen, you need to select the “Advanced” tab and press the “Reset” button. The IE will open the “Reset Microsoft Internet Explorer settings” dialog box as shown on the image below. Next, press the “Delete personal settings” check box to select it. After that, click the “Reset” button.
When the procedure is finished, click “Close” button. Close the IE and restart your PC system for the changes to take effect. This step will help you to restore your web-browser’s settings to default state and disable ‘ad-supported’ extensions.
Get rid of unwanted Scheduled Tasks
Once installed, the adware can add a task in to the Windows Task Scheduler Library. Due to this, every time when you run your computer, it will show providersurvey.info annoying web-site. So, you need to check the Task Scheduler Library and remove all tasks that have been created by malicios program.
Press Windows and R keys on your keyboard together. It will open a prompt which titled as Run. In the text field, type “taskschd.msc” (without the quotes) and press OK. Task Scheduler window opens. In the left-hand side, click “Task Scheduler Library”, as shown on the image below.
Task scheduler, list of tasks
In the middle part you will see a list of installed tasks. Select the first task, its properties will be show just below automatically. Next, click the Actions tab. Necessary to look at the text which is written under Details. Found something like “explorer.exe http://site.address” or “chrome.exe http://site.address” or “firefox.exe http://site.address”, then you need remove this task. If you are not sure that executes the task, then google it. If it’s a component of the ‘ad-supported’ program, then this task also should be removed.
Further click on it with the right mouse button and select Delete like below.
Task scheduler, delete a task
Repeat this step, if you have found a few tasks that have been created by adware. Once is complete, close the Task Scheduler window.
How to get rid of providersurvey.info ads with free malware remover
Remove providersurvey.info ads manually is difficult and often the adware is not completely removed. Therefore, we recommend you to use the Malwarebytes Free that are completely clean your personal computer. Moreover, the free program will help you to remove malware, browser hijacker and toolbars that your machine may be infected too.
- Download Malwarebytes using the link below.
Malwarebytes Anti-malware
326391 downloads
Author: Malwarebytes
Category: Security tools
Update: April 15, 2020
- Close all software and windows on your computer. Open the file location. Double-click on the icon that’s named mb3-setup.
- This will launch the install of Malwarebytes. Next, click Next button and follow the prompts.
- Once installation is complete, press on the “Scan Now” button to begin checking your personal computer for the ‘ad-supported’ software which redirects your web browser to the providersurvey.info annoying site. This process can take some time, so please be patient.
- Once the scan is finished, make sure all entries have “checkmark” and click “Quarantine Selected”. When the disinfection is finished, you may be prompted to restart your PC.
These steps above are shown in detail in the following video guide.
Block providersurvey.info pop-ups and other unwanted web sites
To increase your security and protect your computer against new unwanted ads and malicious web sites, you need to use program that blocks access to dangerous advertisements and web-pages. Moreover, the program can block the open of intrusive advertising, which also leads to faster loading of pages and reduce the consumption of web traffic.
Download AdGuard program using the following link.
26629 downloads
Version: 6.4
Author: © Adguard
Category: Security tools
Update: November 15, 2018
Once downloading is finished, run the file named adguardInstaller. You will see the “Setup Wizard” screen as shown in the following image.
Follow the prompts. Once the setup is finished, you will see a window as shown in the figure below.
You can click “Skip” to close the installation application and use the default settings, or press “Get Started” button to see an quick tutorial that will help you get to know AdGuard better.
In most cases, the default settings are enough and you do not need to change anything. Each time, when you run your computer, AdGuard will run automatically and block pop-ups, pages such as providersurvey.info, as well as other dangerous or misleading web sites. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, that is located on your Windows desktop.
If the problem with providersurvey.info pop-ups is still remained
If MalwareBytes cannot remove providersurvey.info , then we suggests to use the AdwCleaner. AdwCleaner is a free removal tool for adware, browser hijackers, PUPs, toolbars.
- Download AdwCleaner by clicking on the link below.
AdwCleaner download
225264 downloads
Version: 8.4.1
Author: Xplode, MalwareBytes
Category: Security tools
Update: October 5, 2024
- Double click the AdwCleaner icon. Once the tool is launched the main screen will appear as shown on the image above.
- Now, click the “Scan” button to perform a system scan for the ad-supported software which generates providersurvey.info advertisements.
- Once the system scan is finished, AdwCleaner will open a scan report. Review the report and then press “Clean” button. It will open a dialog box, click “OK” button.
The following video explains the few simple steps above on how to delete ad-supported software with AdwCleaner.
Finish words
Now your PC should be free of the providersurvey.info pop-up ads. Remove AdwCleaner. We suggest that you keep AdGuard (to help you block unwanted pop-ups and unwanted malicious pages) and Malwarebytes (to periodically scan your personal computer for new malware and adware). Probably you are running an older version of Java or Adobe Flash Player. This can be a security risk, so download and install the latest version right now.
If you are still having problems while trying to get rid of providersurvey.info ads from your personal computer, then ask for help in our Spyware/Malware removal forum.
