If your browser startpage has replaced to the Email Access Online, then it is possible that your PC system has become a victim of hijacker infection. It means that an unwanted program has taken over and modified current settings of all your typical web-browsers, without your desire or permission. So, if the Google Chrome, Internet Explorer, Mozilla Firefox and MS Edge start page, newtab and default search provider has been changed or your web browser being rerouted to the web site you never intended to visit, then it’s a sign that you need to clean up your machine as quickly as possible in order to get rid of undesired Email Access Online homepage.
The browser hijacker, which set the Email Access Online search as your startpage may also set this undesired web-page as your search provider. You will encounter the fact that the search in the web-browser has become uncomfortable to use, because the search results will consist of lots of ads, links to ad and unwanted web sites and a small amount of regular links, which are obtained from a search in the major search providers. Therefore, look for something using Email Access Online page would be a waste of time or worse, it can lead to even more infected PC.
Table of contents
- What is Email Access Online
- Remove Email Access Online homepage
- Run AdBlocker to stop Email Access Online and stay safe online
- How did Email Access Online browser hijacker get on your computer
- To sum up
Although, Email Access Online hijacker infection is not a virus, but it does bad things, and it makes certain changes to web-browsers settings. Moreover, an ‘ad-supported’ software (also known as adware) can be additionally installed on to your system by this browser hijacker, that will show a large number of ads, or even massive full page ads that blocks surfing the Web. Often such these ads can recommend to install other unknown and unwanted programs or visit malicious web-sites.
The Email Access Online browser hijacker infection mostly affects only the Chrome, Microsoft Internet Explorer, Firefox and Microsoft Edge. However, possible situations, when any other web-browsers will be affected too. The hijacker infection will perform a scan of the personal computer for internet browser shortcuts and alter them without your permission. When it infects the web-browser shortcuts, it will add the argument such as ‘http://site.address’ into Target property. So, each time you run the browser, you will see the Email Access Online unwanted web site.
We suggest you to free your PC system of browser hijacker as quickly as possible. Use the steps below that will allow to get rid of Email Access Online start page and adware, that may be installed onto your machine along with it.
Remove Email Access Online startpage
Fortunately, we have an effective way which will assist you manually or/and automatically remove Email Access Online from your personal computer and bring your browser settings, including homepage, new tab and default search engine, back to normal. Below you’ll find a removal instructions with all the steps you may need to successfully remove this browser hijacker infection and its traces. Read it once, after doing so, please print this page as you may need to exit your browser or reboot your computer.
How to manually remove Email Access Online
The steps will help you remove Email Access Online start page. These Email Access Online removal steps work for the Chrome, Internet Explorer, Mozilla Firefox and MS Edge, as well as every version of MS Windows operating system.
Delete all adware and other PUPs through the MS Windows Control Panel
First method for manual hijacker removal is to go into the MS Windows “Control Panel”, then “Uninstall a program” console. Take a look at the list of software on your machine and see if there are any suspicious and unknown programs. If you see any, you need to remove them. Of course, before doing so, you can do an Internet search to find details on the application. If it is a potentially unwanted application, ad supported software or malware, you will likely find information that says so.
Press Windows button 
, then click Search 
. Type “Control panel”and press Enter. If you using Windows XP or Windows 7, then click “Start” and select “Control Panel”. It will show the Windows Control Panel as shown in the figure below.
Further, click “Uninstall a program” 
It will display a list of all software installed on your system. Scroll through the all list, and uninstall any suspicious and unknown software.
Fix infected web browsers shortcuts
Important to know, most anti malware programs which are able to remove hijacker, but unable to scan for and recover changed shortcuts. So, you need to fix the desktop shortcuts for your FF, Google Chrome, IE and Edge internet browsers manually.
Right click to a desktop shortcut for your browser. Choose the “Properties” option. It will open the Properties window. Select the “Shortcut” tab here, after that, look at the “Target” field. The hijacker infection can rewrite it. If you are seeing something such as “…exe http://site.address” then you need to remove “http…” and leave only, depending on the browser you are using:
- Google Chrome: chrome.exe
- Opera: opera.exe
- Firefox: firefox.exe
- Internet Explorer: iexplore.exe
Look at the example as on the image below.
Once is complete, click the “OK” button to save the changes. Please repeat this step for browser shortcuts which redirects to an undesired pages. When you have completed, go to next step.
Remove Email Access Online redirect from Internet Explorer
By resetting Internet Explorer internet browser you restore your web browser settings to its default state. This is basic when troubleshooting problems that might have been caused by hijacker like Email Access Online.
First, start the Internet Explorer. Next, click the button in the form of gear (
). It will show the Tools drop-down menu, click the “Internet Options” as shown on the screen below.
In the “Internet Options” window click on the Advanced tab, then press the Reset button. The Microsoft Internet Explorer will open the “Reset Internet Explorer settings” window as shown in the figure below. Select the “Delete personal settings” check box, then click “Reset” button.
You will now need to restart your PC system for the changes to take effect.
Delete Email Access Online from Mozilla Firefox by resetting internet browser settings
First, launch the Mozilla Firefox. Next, click the button in the form of three horizontal stripes (
). It will open the drop-down menu. Next, press the Help button (
).
In the Help menu click the “Troubleshooting Information”. In the upper-right corner of the “Troubleshooting Information” page click on “Refresh Firefox” button as shown below.
Confirm your action, click the “Refresh Firefox”.
Remove Email Access Online redirect from Chrome
In order to be sure that there is nothing left behind, we suggest you to reset Chrome web-browser. It will restore Chrome settings including startpage, newtab page and default search engine to defaults.
Open the Google Chrome menu by clicking on the button in the form of three horizontal stripes (). It will show the drop-down menu. Next, click to “Settings” option.
Scroll down to the bottom of the page and click on the “Show advanced settings” link. Now scroll down until the Reset settings section is visible, as shown on the image below and click the “Reset settings” button.
Confirm your action, click the “Reset” button.
How to delete Email Access Online search with free software
There are not many good free anti malware applications with high detection ratio. The effectiveness of malware removal utilities depends on various factors, mostly on how often their virus/malware signatures DB are updated in order to effectively detect modern malware, adware, hijackers and other PUPs. We suggest to run several applications, not just one. These programs that listed below will help you delete all components of the hijacker from your disk and Windows registry and thereby remove Email Access Online redirect.
Scan and clean your system of Email Access Online with Zemana Anti-malware
Zemana Anti-malware is a tool which can delete adware, potentially unwanted programs, browser hijackers and other malicious software from your PC easily and for free. Zemana Anti-malware is compatible with most antivirus software. It works under Windows (10 – XP, 32 and 64 bit) and uses minimum of machine resources.
Download Zemana anti-malware on your machine by clicking on the link below. Save it on your desktop.
164032 downloads
Author: Zemana Ltd
Category: Security tools
Update: July 16, 2019
After downloading is finished, close all windows on your computer. Further, launch the file named Zemana.AntiMalware.Setup. If the “User Account Control” prompt pops up as on the image below, click the “Yes” button.
It will display the “Setup wizard” which will allow you install Zemana antimalware on the PC. Follow the prompts and do not make any changes to default settings.
Once install is finished successfully, Zemana anti-malware will automatically run and you can see its main window as on the image below.
Next, press the “Scan” button . This will start scanning the whole computer to find out hijacker infection and internet browser’s malicious plugins. Depending on your machine, the scan can take anywhere from a few minutes to close to an hour. During the scan it will detect all threats exist on your system.
When the system scan is finished, it’ll show a screen which contains a list of malware that has been found. When you are ready, click “Next” button.
The Zemana anti malware will start removing Email Access Online hijacker and other security threats. Once disinfection is finished, you can be prompted to restart your machine.
Get rid of Email Access Online start page with Malwarebytes
Manual Email Access Online home page removal requires some computer skills. Some files and registry entries that created by the browser hijacker infection may be not completely removed. We recommend that use the Malwarebytes Free that are completely clean your computer of browser hijacker. Moreover, the free application will allow you to remove malware, PUPs, ad supported software and toolbars that your personal computer may be infected too.
Download Malwarebytes on your computer from the link below. Save it on your Windows desktop or in any other place.
326385 downloads
Author: Malwarebytes
Category: Security tools
Update: April 15, 2020
After downloading is done, close all applications and windows on your PC. Double-click the set up file named mb3-setup. If the “User Account Control” prompt pops up like below, click the “Yes” button.
It will open the “Setup wizard” which will help you install Malwarebytes on your system. Follow the prompts and do not make any changes to default settings.
Once install is finished successfully, press Finish button. Malwarebytes will automatically start and you can see its main screen as shown below.
Now click the “Scan Now” button to begin scanning your computer for the hijacker and other malicious software and ad supported software. While the utility is checking, you may see number of objects and files has already scanned.
Once the scan is finished, it’ll show you the results. Next, you need to click “Quarantine Selected” button. The Malwarebytes will begin removing Email Access Online browser hijacker and other security threats. Once disinfection is done, you may be prompted to restart the PC system.
We recommend you look at the following video, which completely explains the process of using the Malwarebytes to remove hijacker and other malicious software.
Delete Email Access Online homepage from browsers with AdwCleaner
AdwCleaner is a free removal tool that can be downloaded and run to remove browser hijackers, adware, malware, PUPs, toolbars and other threats from your PC. You can use this tool to find threats even if you have an antivirus or any other security program.
Download AdwCleaner from the link below.
225261 downloads
Version: 8.4.1
Author: Xplode, MalwareBytes
Category: Security tools
Update: October 5, 2024
After the download is complete, open the file location. You will see an icon like below.
Double click the AdwCleaner desktop icon. When the tool is launched, you will see a screen as shown below.
Further, click “Scan” button to perform a system scan for the Email Access Online hijacker that cause a redirect to Email Access Online. This process can take some time, so please be patient. Once the scan is done, it’ll open a screen which contains a list of malicious software that has been detected as shown on the image below.
Review the report and then press “Clean” button. It will open a dialog box as on the image below.
You need to press “OK”. When the clean up is done, the AdwCleaner may ask you to reboot your system. When your machine is started, you will see an AdwCleaner log.
These steps are shown in detail in the following video guide.
Run AdBlocker to stop Email Access Online and stay safe online
If you browse the Internet, you cannot avoid malicious advertising. But you can protect your web-browser against it. Download and use an adblocker program. AdGuard is an ad blocker which can filter out a ton of of the malicious advertising, blocking dynamic scripts from loading harmful content.
Installing the AdGuard ad-blocking program is simple. First you’ll need to download AdGuard by clicking on the following link.
26627 downloads
Version: 6.4
Author: © Adguard
Category: Security tools
Update: November 15, 2018
Once the download is finished, double-click the downloaded file to launch it. The “Setup Wizard” window will show up on the computer screen as shown below.
Follow the prompts. AdGuard will then be installed and an icon will be placed on your desktop. A window will show up asking you to confirm that you want to see a quick guidance as shown on the screen below.
Press “Skip” button to close the window and use the default settings, or press “Get Started” to see an quick instructions that will assist you get to know AdGuard better.
Each time, when you run your computer, AdGuard will run automatically and stop advertisements, sites such Email Access Online, as well as other harmful or misleading web-sites. For an overview of all the features of the application, or to change its settings you can simply double-click on the AdGuard icon, which is located on your desktop.
How did Email Access Online browser hijacker get on your computer
The Email Access Online browser hijacker infection usually gets onto computer by being attached to another application in the same install package. The risk of this is especially high for the various free applications downloaded from the Internet. The makers of the software are hoping that users will run the quick installation mode, that is simply to press the Next button, without paying attention to the information on the screen and don’t carefully considering every step of the installation procedure. Thus, the browser hijacker can infiltrate your PC system without your knowledge. Therefore, it’s very important to read all the information that tells the application during installation, including the ‘Terms of Use’ and ‘Software license’. Use only the Manual, Custom or Advanced installation mode. This mode will help you to disable all optional and unwanted programs and components.
To sum up
Now your computer should be free of the Email Access Online redirect. Remove AdwCleaner. We suggest that you keep AdGuard (to help you stop unwanted advertisements and annoying harmful pages) and Malwarebytes (to periodically scan your computer for new browser hijackers, malware and ad supported software). Probably you are running an older version of Java or Adobe Flash Player. This can be a security risk, so download and install the latest version right now.
If you are still having problems while trying to remove Email Access Online startpage from the Chrome, FF, Microsoft Internet Explorer and Microsoft Edge, then ask for help in our Spyware/Malware removal forum.
Thanks for the help.
Ultimately I used my Revo Uninstaller utility to remove “Email Access Online”. I want all the ‘real estate’ on my screen that I paid for.