How to remove Queryservice.net [Chrome, Firefox, IE, Edge]

http://queryservice.net/

While redirecting, your web-browser’s status bar may show the following messages: ‘Waiting for Queryservice.net’, ‘Transferring data from Queryservice.net’, ‘Looking up Queryservice.net’, ‘Read Queryservice.net’, ‘Connected to Queryservice.net’.

The hijacker infection such as Queryservice.net often modify all web-browser shortcuts that located on your Desktop to force you visit various intrusive web pages and open intrusive ads. As a result, your browser can still redirect you to an unwanted page despite your internet browser is actually free of browser hijacker.

We strongly advise that you perform the step-by-step tutorial below that will allow you to delete Queryservice.net search using the standard features of Windows and some proven free programs.

How to remove Queryservice.net from personal computer

Even if you’ve the up-to-date classic antivirus installed, and you’ve checked your personal computer for malware and removed anything found, you need to do the instructions below. The Queryservice.net browser hijacker infection removal is not simple as installing another antivirus. Classic antivirus software are not created to run together and will conflict with each other, or possibly crash MS Windows. Instead we recommend complete the manual steps below after that run Zemana Anti-Malware (ZAM), Malwarebytes or AdwCleaner, which are free applications dedicated to detect and remove malware like Queryservice.net hijacker. Run these tools to ensure the hijacker is removed.

Get rid of Queryservice.net home page without any utilities

Read this section to know how to manually get rid of the Queryservice.net browser hijacker infection. Even if the guide does not work for you, there are several free malicious software removers below that can easily handle such browser hijacker infections.

Delete potentially unwanted programs through the Windows Control Panel

In order to remove Queryservice.net, first thing you need to do is to delete unknown and suspicious programs from your PC using Microsoft Windows control panel. When uninstalling this browser hijacker, check the list of installed applications and try to find suspicious applications and remove them all. Pay special attention to recently installed programs, as it’s most likely that the Queryservice.net browser hijacker сame along with it.

Windows 8, 8.1, 10

First, click Windows button , then click Search . Type ‘Control panel’and press Enter as displayed on the screen below.

After the ‘Control Panel’ opens, click the ‘Uninstall a program’ link under Programs category as displayed on the image below.

You will see the ‘Uninstall a program’ panel as on the image below.

Very carefully look around the entire list of programs installed on your personal computer. Most likely, one or more of them are responsible for the appearance of popup advertisements and web-browser redirect to the undesired Queryservice.net web-page. If you have many programs installed, you can help simplify the search of malicious programs by sort the list by date of installation. Once you have found a suspicious, unwanted or unused program, right click to it, after that click ‘Uninstall’.

Windows XP, Vista, 7

First, press ‘Start’ button and select ‘Control Panel’ at right panel as displayed below.

When the Windows ‘Control Panel’ opens, you need to click ‘Uninstall a program’ under ‘Programs’ as displayed in the following example.

You will see a list of programs installed on your computer. We recommend to sort the list by date of installation to quickly find the software that were installed last. Most likely they responsibility for the appearance of ads and web-browser redirect. If you are in doubt, you can always check the program by doing a search for her name in Google, Yahoo or Bing. After the program which you need to remove is found, simply click on its name, and then press ‘Uninstall’ as shown on the screen below.

Get rid of Queryservice.net from Firefox by resetting web-browser settings

If the Firefox web browser application is hijacked, then resetting its settings can help. The Reset feature is available on all modern version of Mozilla Firefox. A reset can fix many issues by restoring FF settings like new tab, home page and search engine by default to its default state. It will save your personal information like saved passwords, bookmarks, and open tabs.

First, start the Firefox. Next, click the button in the form of three horizontal stripes (). It will open the drop-down menu. Next, press the Help button ().

In the Help menu press the “Troubleshooting Information”. In the upper-right corner of the “Troubleshooting Information” page click on “Refresh Firefox” button as displayed in the following example.

Confirm your action, click the “Refresh Firefox”.

Remove Queryservice.net search from Chrome

If your Google Chrome browser is redirected to annoying Queryservice.net web page, it may be necessary to completely reset your internet browser program to its default settings.

1. First, launch the Chrome and press the Menu icon (icon in the form of three horizontal stripes).
2. It will show the Chrome main menu, click the “Settings” menu.
3. Next, click “Show advanced settings” link, that located at the bottom of the Settings page.
4. On the bottom of the “Advanced settings” page, click the “Reset settings” button.
5. The Google Chrome will open the reset settings prompt as shown on the image above.
6. Confirm the internet browser’s reset by clicking on the “Reset” button.
7. To learn more, read the blog post How to reset Google Chrome settings to default.

Remove Queryservice.net from Internet Explorer

By resetting IE web-browser you restore your web-browser settings to its default state. This is good initial when troubleshooting problems that might have been caused by browser hijacker such as Queryservice.net.

First, launch the Microsoft Internet Explorer. Next, click the button in the form of gear (). It will show the Tools drop-down menu, click the “Internet Options” as displayed in the figure below.

In the “Internet Options” window click on the Advanced tab, then press the Reset button. The Microsoft Internet Explorer will display the “Reset Internet Explorer settings” window like below. Select the “Delete personal settings” check box, then click “Reset” button.

You will now need to restart your machine for the changes to take effect.

Fix web-browser shortcuts, modified by Queryservice.net browser hijacker infection

Unfortunately, the browser hijacker can also hijack Windows shortcuts (mostly, your web browsers shortcuts), so that the Queryservice.net startpage will be opened when you open the Chrome, IE, Firefox and Edge or another web browser.

To clear the web-browser shortcut, right-click to it and select Properties. On the Shortcut tab, locate the Target field. Click inside, you will see a vertical line – arrow pointer, move it (using -> arrow key on your keyboard) to the right as possible. You will see a text like “http://site.address” that has been added here. You need to delete it.

When the text is removed, click the OK button. You need to clean all shortcuts of all your browsers, as they may be infected too.

How to get rid of Queryservice.net home page with freeware

If your computer is still infected with the Queryservice.net hijacker, then the best solution of detection and removal is to use an anti malware scan on the computer. Download free malicious software removal utilities below and launch a full system scan. It will help you remove all components of the hijacker infection from hardisk and Windows registry.

Delete Queryservice.net with Zemana Free

Zemana AntiMalware (ZAM) is a tool that can get rid of adware, potentially unwanted software, hijacker infections and other malicious software from your personal computer easily and for free. Zemana Anti Malware is compatible with most antivirus software. It works under Windows (10 – XP, 32 and 64 bit) and uses minimum of PC resources.

Now you can install and run Zemana to get rid of Queryservice.net from your web-browser by following the steps below:

Click the link below to download Zemana installer called Zemana.AntiMalware.Setup on your system.

Zemana AntiMalware
164037 downloads
Author: Zemana Ltd
Category: Security tools
Update: July 16, 2019

Start the install package after it has been downloaded successfully and then follow the prompts to set up this tool on your computer.

During installation you can change certain settings, but we advise you do not make any changes to default settings.

When installation is finished, this malicious software removal utility will automatically start and update itself. You will see its main window as shown on the screen below.

Now press the “Scan” button to perform a system scan for the browser hijacker that causes web browsers to open unwanted Queryservice.net web page. A system scan may take anywhere from 5 to 30 minutes, depending on your machine. When a threat is detected, the number of the security threats will change accordingly.

As the scanning ends, you will be displayed the list of all detected threats on your PC. Next, you need to click “Next” button.

The Zemana will get rid of Queryservice.net hijacker and other browser’s malicious extensions. After disinfection is finished, you can be prompted to reboot your personal computer to make the change take effect.

Automatically delete Queryservice.net with Malwarebytes

Manual Queryservice.net removal requires some computer skills. Some files and registry entries that created by the hijacker can be not completely removed. We suggest that run the Malwarebytes Free that are completely clean your computer of hijacker. Moreover, the free program will allow you to delete malicious software, PUPs, ad-supported software and toolbars that your PC can be infected too.

Download MalwareBytes Anti Malware (MBAM) by clicking on the link below. Save it on your Windows desktop.

Malwarebytes Anti-malware
326389 downloads
Author: Malwarebytes
Category: Security tools
Update: April 15, 2020

After the downloading process is finished, close all applications and windows on your computer. Open a directory in which you saved it. Double-click on the icon that’s named mb3-setup as displayed on the screen below.

When the installation begins, you will see the “Setup wizard” which will help you set up Malwarebytes on your PC system.

Once installation is finished, you’ll see window like below.

Now press the “Scan Now” button for checking your computer for the browser hijacker that redirects your web-browser to intrusive Queryservice.net web-page. This procedure can take some time, so please be patient. When a malware, adware or PUPs are detected, the count of the security threats will change accordingly.

After finished, MalwareBytes Anti Malware (MBAM) will display you the results. Review the scan results and then click “Quarantine Selected” button.

The Malwarebytes will now start to remove Queryservice.net browser hijacker infection and other internet browser’s malicious add-ons. Once disinfection is finished, you may be prompted to reboot your machine.

The following video explains few simple steps on how to delete hijacker, ‘ad supported’ software and other malicious software with MalwareBytes.

Scan and free your PC system of browser hijacker with AdwCleaner

AdwCleaner is a free portable program that scans your computer for ‘ad supported’ software, PUPs and browser hijackers such as Queryservice.net and helps delete them easily. Moreover, it will also allow you remove any harmful web-browser extensions and add-ons.

Download AdwCleaner tool on your system from the following link.

AdwCleaner download
225264 downloads
Version: 8.4.1
Author: Xplode, MalwareBytes
Category: Security tools
Update: October 5, 2024

Once downloading is complete, open the file location and double-click the AdwCleaner icon. It will start the AdwCleaner tool and you will see a screen as shown below. If the User Account Control dialog box will ask you want to run the program, press Yes button to continue.

Next, click “Scan” for scanning your computer for the browser hijacker which cause a redirect to Queryservice.net page.

When AdwCleaner completes the scan, AdwCleaner will open a list of all threats found by the scan as displayed on the image below.

In order to remove all threats, simply press “Clean” button. It will open a dialog box. Click “OK” button. The AdwCleaner will remove hijacker that changes browser settings to replace your new tab, home page and search engine by default with Queryservice.net web-page and move threats to the program’s quarantine. When the clean up is finished, the tool may ask you to reboot your system. After restart, the AdwCleaner will display the log file.

All the above steps are shown in detail in the following video instructions.

Run AdBlocker to stop Queryservice.net and stay safe online

In order to increase your security and protect your system against new annoying advertisements and malicious web-pages, you need to run ad-blocker program that blocks an access to malicious ads and web sites. Moreover, the program can block the display of intrusive advertising, which also leads to faster loading of sites and reduce the consumption of web traffic.

Download AdGuard program by clicking on the link below. Save it to your Desktop so that you can access the file easily.

Adguard download
26628 downloads
Version: 6.4
Author: © Adguard
Category: Security tools
Update: November 15, 2018

Once the downloading process is complete, start the downloaded file. You will see the “Setup Wizard” screen as on the image below.

Follow the prompts. After the setup is done, you will see a window as shown below.

You can click “Skip” to close the installation application and use the default settings, or press “Get Started” button to see an quick tutorial that will help you get to know AdGuard better.

In most cases, the default settings are enough and you don’t need to change anything. Each time, when you start your personal computer, AdGuard will run automatically and stop popup ads, sites such Queryservice.net, as well as other malicious or misleading web pages. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, which can be found on your desktop.

How to avoid setup of Queryservice.net hijacker

Many hijacker infections such as Queryservice.net are included in the free programs installer. Most commonly, a user have a chance to disable all included “offers”, but some installers are designed to confuse the average users, in order to trick them into installing an ‘ad supported’ software or potentially unwanted applications. Anyway, easier to prevent the hijacker infection rather than clean up your system after one. So, keep the web browser updated (turn on automatic updates), use a good antivirus software, double check a free programs before you run it (do a google search, scan a downloaded file with VirusTotal), avoid malicious and unknown web sites.

To sum up

Now your machine should be clean of the hijacker which redirects your browser to unwanted Queryservice.net web-page. Uninstall AdwCleaner. We suggest that you keep Zemana Anti-Malware (ZAM) (to periodically scan your system for new browser hijackers and other malicious software) and AdGuard (to help you block intrusive popup advertisements and malicious web-sites). Moreover, to prevent hijackers, please stay clear of unknown and third party applications, make sure that your antivirus program, turn on the option to detect PUPs (potentially unwanted programs).

If you need more help with Queryservice.net redirect related issues, go to our Spyware/Malware removal forum.