How to remove “ERROR # MS-SYSINFO32” popup scam [Virus removal guide]

The “ERROR # MS-SYSINFO32” alert is a misleading advertising that created in order to trick you into calling a fake Microsoft Tech Support. If your web browser started redirecting to the “ERROR # MS-SYSINFO32” scam, then may be possible that you have a malware from the ‘ad-supported’ software (also known as adware) family installed on your computer.

Technically, the adware is not a virus. It’s is made to make a revenue by showing lots of pop-up advertisements or redirecting the browser on unwanted, misleading and malicious pages. The ad-supported software that designed to display misleading “ERROR # MS-SYSINFO32” pop-up scam within your web-browser can attack your machine’s internet browsers such as the MS Edge, Firefox, Microsoft Internet Explorer and Google Chrome. Maybe you approve the idea that these pop-ups are just a small problem. But the “ERROR # MS-SYSINFO32” scam eat personal computer resources and slow down your PC system’s performance.

That is, it’s obvious that adware can steal personal info about you such as: your ip address, what is a web-site you are viewing now, what you are looking for on the World Wide Web, which links you are clicking, and much, much more. The worst is, the adware may monetize its functionality by collecting user information from your surfing sessions. This confidential info, later, can be easily sold to third party companies. This puts your personal info at a security risk.

The adware often alter all internet browser shortcut files that located on your Desktop to force you visit various annoying web pages. As a result, your internet browser can still redirect you to an unwanted ad website despite your machine is actually free of adware and other malicious software.

The tutorial below explaining steps to remove “ERROR # MS-SYSINFO32” popup problem. Feel free to use it for removal of the adware that may attack Mozilla Firefox, Edge, Internet Explorer and Chrome and other popular web browsers. The steps will help you remove ad-supported software and thus clean your web browser from all unwanted ads.

How to remove “ERROR # MS-SYSINFO32” fake alerts

Fortunately, we’ve an effective solution which will help you manually or/and automatically remove “ERROR # MS-SYSINFO32” from your internet browser and bring your web-browser settings, including newtab, default search provider and homepage, back to normal. Below you’ll find a removal tutorial with all the steps you may need to successfully remove adware and its traces. Certain of the steps will require you to restart your computer or shut down this web page. So, read this guide carefully, then bookmark or print it for later reference.

To remove “ERROR # MS-SYSINFO32”, execute the following steps:

1. Manual “ERROR # MS-SYSINFO32” pop up warnings removal
   • Uninstall PUPs through the Windows Control Panel
   • Delete “ERROR # MS-SYSINFO32” pop up warnings from IE
   • Remove “ERROR # MS-SYSINFO32” pop-up scam from Chrome
   • Remove “ERROR # MS-SYSINFO32” from Firefox by resetting internet browser settings
2. Scan your PC and delete “ERROR # MS-SYSINFO32” fake alerts with free utilities
   • Use Zemana Anti Malware (ZAM) to get rid of “ERROR # MS-SYSINFO32”
   • Use Hitman Pro to remove “ERROR # MS-SYSINFO32” fake alerts
   • How to automatically delete “ERROR # MS-SYSINFO32” with Malwarebytes
3. How to stop “ERROR # MS-SYSINFO32” fake alerts
4. How can you prevent your computer from the attack of “ERROR # MS-SYSINFO32” scam
5. Finish words

Manual “ERROR # MS-SYSINFO32” pop up warnings removal

The useful removal guidance for the “ERROR # MS-SYSINFO32” popup warnings. The detailed procedure can be followed by anyone as it really does take you step-by-step. If you follow this process to delete “ERROR # MS-SYSINFO32” pop up let us know how you managed by sending us your comments please.

Uninstall PUPs through the Windows Control Panel

Some programs are free only because their installer contains an adware. This unwanted applications generates money for the creators when it is installed. More often this adware can be deleted by simply uninstalling it from the ‘Uninstall a Program’ that is located in MS Windows control panel.

1. If you are using Windows 8, 8.1 or 10 then click Windows button, next click Search. Type “Control panel”and press Enter.
2. If you are using Windows XP, Vista, 7, then press “Start” button and click “Control Panel”.
3. It will open the Windows Control Panel.
4. Further, click “Uninstall a program” under Programs category.
5. It will open a list of all programs installed on the system.
6. Scroll through the all list, and uninstall dubious and unknown apps. To quickly find the latest installed applications, we recommend sort apps by date.

See more details in the video guide below.

Delete “ERROR # MS-SYSINFO32” pop up warnings from IE

By resetting Internet Explorer internet browser you revert back your internet browser settings to its default state. This is good initial when troubleshooting problems that might have been caused by ad supported software that causes web browsers to display misleading “ERROR # MS-SYSINFO32” pop up warnings.

First, run the IE. Next, press the button in the form of gear (). It will show the Tools drop-down menu, click the “Internet Options” as shown in the figure below.

In the “Internet Options” window click on the Advanced tab, then click the Reset button. The Internet Explorer will show the “Reset Internet Explorer settings” window as on the image below. Select the “Delete personal settings” check box, then click “Reset” button.

You will now need to restart your system for the changes to take effect.

Remove “ERROR # MS-SYSINFO32” pop-up scam from Chrome

Reset Google Chrome settings will help you to completely reset your browser. The result of activating this function will bring Chrome settings back to its default state. This can remove “ERROR # MS-SYSINFO32” fake alerts and disable harmful plugins. However, your saved passwords and bookmarks will not be changed, deleted or cleared.

Open the Chrome menu by clicking on the button in the form of three horizontal dotes (). It will open the drop-down menu. Select More Tools, then click Extensions.

Carefully browse through the list of installed plugins. If the list has the extension labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following steps: Remove Google Chrome extensions installed by enterprise policy otherwise, just go to the step below.

Open the Google Chrome main menu again, press to “Settings” option.

Scroll down to the bottom of the page and click on the “Advanced” link. Now scroll down until the Reset settings section is visible, as shown in the following example and click the “Reset settings to their original defaults” button.

Confirm your action, click the “Reset” button.

Remove “ERROR # MS-SYSINFO32” from Firefox by resetting internet browser settings

The Mozilla Firefox reset will get rid of redirections to undesired “ERROR # MS-SYSINFO32” website, modified preferences, extensions and security settings. However, your themes, bookmarks, history, passwords, and web form auto-fill information will not be deleted.

Start the Firefox and click the menu button (it looks like three stacked lines) at the top right of the web browser screen. Next, press the question-mark icon at the bottom of the drop-down menu. It will show the slide-out menu.

Select the “Troubleshooting information”. If you’re unable to access the Help menu, then type “about:support” in your address bar and press Enter. It bring up the “Troubleshooting Information” page as displayed in the following example.

Click the “Refresh Firefox” button at the top right of the Troubleshooting Information page. Select “Refresh Firefox” in the confirmation prompt. The Firefox will begin a task to fix your problems that caused by the adware that causes multiple misleading “ERROR # MS-SYSINFO32” alerts and popups. After, it’s complete, press the “Finish” button.

Scan your PC and delete “ERROR # MS-SYSINFO32” fake alerts with free utilities

After completing the manual removal guidance above all unwanted applications, malicious internet browser’s add-ons and adware that causes browsers to open misleading “ERROR # MS-SYSINFO32” pop up should be deleted. If the problem with “ERROR # MS-SYSINFO32” fake alerts is still remained, then we advise to scan your PC for any remaining malicious components. Run recommended free ad supported software removal applications below.

Use Zemana Anti Malware (ZAM) to get rid of “ERROR # MS-SYSINFO32”

You can get rid of “ERROR # MS-SYSINFO32” fake alerts automatically with a help of Zemana. We recommend this malicious software removal utility because it may easily delete browser hijackers, potentially unwanted applications, ad supported software which redirects your web-browser to “ERROR # MS-SYSINFO32” web-site with all their components such as folders, files and registry entries.

Now you can install and use Zemana Free to remove “ERROR # MS-SYSINFO32” fake alerts from your web-browser by following the steps below:

Please go to the following link to download Zemana Free setup file named Zemana.AntiMalware.Setup on your personal computer. Save it on your MS Windows desktop.

Run the installer after it has been downloaded successfully and then follow the prompts to install this tool on your computer.

During installation you can change some settings, but we advise you do not make any changes to default settings.

When installation is complete, this malicious software removal tool will automatically launch and update itself. You will see its main window as displayed in the figure below.

Now click the “Scan” button to start checking your system for the adware that causes internet browsers to show misleading “ERROR # MS-SYSINFO32” pop up scam. A system scan may take anywhere from 5 to 30 minutes, depending on your personal computer. While the tool is scanning, you can see number of objects and files has already scanned.

When Zemana Free has finished scanning, Zemana Free will produce a list of undesired programs adware. Review the report and then click “Next” button.

The Zemana Anti Malware (ZAM) will remove ad-supported software that causes browsers to open misleading “ERROR # MS-SYSINFO32” fake alerts and add threats to the Quarantine. When that process is finished, you can be prompted to restart your computer to make the change take effect.

Use Hitman Pro to remove “ERROR # MS-SYSINFO32” fake alerts

Hitman Pro is a free removal utility that can check your computer for a wide range of security threats such as malicious software, ad-supported softwares, PUPs as well as adware which developed to display misleading “ERROR # MS-SYSINFO32” fake alerts within your internet browser. It will perform a deep scan of your computer including hard drives and MS Windows registry. Once a malware is found, it will help you to get rid of all detected threats from your PC system by a simple click.

Download Hitman Pro on your Windows Desktop by clicking on the link below.

Once the download is done, open the folder in which you saved it and double-click the HitmanPro icon. It will run the Hitman Pro utility. If the User Account Control dialog box will ask you want to start the application, press Yes button to continue.

Next, click “Next” . HitmanPro utility will start scanning the whole system to find out ad-supported software that cause misleading “ERROR # MS-SYSINFO32” popup warnings to appear. This procedure may take quite a while, so please be patient. While the HitmanPro is scanning, you can see number of objects it has identified either as being malware.

When the scan is complete, Hitman Pro will open a scan report as on the image below.

Review the scan results and then click “Next” button. It will display a prompt, press the “Activate free license” button. The Hitman Pro will begin to delete adware that causes browsers to show misleading “ERROR # MS-SYSINFO32” pop-up warnings. Once finished, the utility may ask you to reboot your personal computer.

How to automatically delete “ERROR # MS-SYSINFO32” with Malwarebytes

We advise using the Malwarebytes Free. You may download and install Malwarebytes to find out adware and thereby remove “ERROR # MS-SYSINFO32” fake alerts from your internet browsers. When installed and updated, the free malicious software remover will automatically check and detect all threats present on the computer.

Installing the MalwareBytes Free is simple. First you will need to download MalwareBytes Free on your Windows Desktop from the link below.

When the downloading process is complete, close all apps and windows on your machine. Double-click the install file called mb3-setup. If the “User Account Control” dialog box pops up as shown in the following example, click the “Yes” button.

It will open the “Setup wizard” which will help you install MalwareBytes Anti-Malware on your machine. Follow the prompts and don’t make any changes to default settings.

Once installation is finished successfully, click Finish button. MalwareBytes Free will automatically start and you can see its main screen as on the image below.

Now click the “Scan Now” button . MalwareBytes Anti Malware program will scan through the whole PC for the adware which shows misleading “ERROR # MS-SYSINFO32” pop-up warnings on your PC. A system scan can take anywhere from 5 to 30 minutes, depending on your computer. While the MalwareBytes is checking, you can see how many objects it has identified either as being malware.

When finished, you can check all threats found on your computer. Make sure all threats have ‘checkmark’ and press “Quarantine Selected” button. The MalwareBytes will begin to get rid of adware that causes misleading “ERROR # MS-SYSINFO32” popup on your internet browser. When the cleaning process is done, you may be prompted to restart the machine.

We suggest you look at the following video, which completely explains the process of using the MalwareBytes Anti Malware to get rid of adware, browser hijacker and other malicious software.

How to stop “ERROR # MS-SYSINFO32” fake alerts

Use an adblocker tool such as AdGuard will protect you from malicious advertisements and content. Moreover, you can find that the AdGuard have an option to protect your privacy and stop phishing and spam websites. Additionally, adblocker software will allow you to avoid unwanted pop ups and unverified links that also a good way to stay safe online.

Visit the following page to download AdGuard. Save it on your Desktop.

After downloading it, launch the downloaded file. You will see the “Setup Wizard” screen as shown on the screen below.

Follow the prompts. After the setup is done, you will see a window as on the image below.

You can press “Skip” to close the setup program and use the default settings, or click “Get Started” button to see an quick tutorial which will help you get to know AdGuard better.

In most cases, the default settings are enough and you don’t need to change anything. Each time, when you run your system, AdGuard will run automatically and stop pop-up ads, “ERROR # MS-SYSINFO32” scam, as well as other malicious or misleading web-pages. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, which is located on your desktop.

How can you prevent your computer from the attack of “ERROR # MS-SYSINFO32” scam

Usually, ad-supported software gets into your system as part of a bundle with freeware, sharing files and other unsafe programs that you downloaded from the World Wide Web. The creators of this adware pays software authors for distributing ad supported software within their applications. So, optional programs is often included as part of the setup file. In order to avoid the setup of any adware that causes web browsers to show misleading “ERROR # MS-SYSINFO32” fake alerts: choose only Manual, Custom or Advanced installation method and disable all optional software in which you are unsure.

Finish words

Now your computer should be free of the ad-supported software that causes misleading “ERROR # MS-SYSINFO32” fake alerts on your browser. We suggest that you keep Zemana Anti Malware (ZAM) (to periodically scan your personal computer for new adwares and other malicious software) and AdGuard (to help you block undesired pop-up ads and harmful pages). Moreover, to prevent any adware, please stay clear of unknown and third party programs, make sure that your antivirus program, turn on the option to scan for PUPs.

If you need more help with “ERROR # MS-SYSINFO32” popup warnings related issues, go to here.