Q. How to get rid of ProductEvent app virus? Any help in finding where this malware is hiding so I can remove it would be very much appreciated.
A. Did it occur after installing any new applications? Sounds like you have possibly encountered an adware issue. Adware is type of programs designed to inject adverts into your Internet browsing or even desktop experience. Adware can be made to alter your homepage, search provider, search results, or even add toolbars to your internet browser. Adware software run in the background when you are online, and adware software can download other unwanted software, slow down your MAC OS, and affect its performance.
Unwanted ads
Another reason why you need to remove adware is its online data-tracking activity. Adware software can gather and transmit personal info without your permission. Adware can track information about web pages visited, web-browser and system information, and your MAC OS IP address.
Adware usually is bundled with some freeware that you download off of the Internet. So, think back, have you ever download and run any free applications. In order to avoid infection, in the Setup wizard, you should be be proactive and carefully read the ‘Terms of use’, the ‘license agreement’ and other installation screens, as well as to always choose the ‘Manual’ or ‘Advanced’ setup method, when installing anything downloaded from the World Wide Web.
Threat Summary
| Name | ProductEvent |
| Type | adware, PUP (potentially unwanted program), popup virus, popups, pop-up advertisements |
| Symptoms |
|
| Removal | ProductEvent removal guide |
Below we are discussing the solutions which are very useful in deleting adware software. The instructions will also allow you to get rid of ProductEvent adware from your web browser for free.
How to remove ProductEvent app (Adware virus removal guide)
Not all undesired applications like ProductEvent which redirects your web browser to unwanted ad websites are easily uninstallable. You might see pop ups, deals, text links, in-text ads, banners and other type of ads in the Google Chrome, Safari and Mozilla Firefox and might not be able to figure out the program responsible for this activity. The reason for this is that many unwanted apps neither appear in the Finder. Therefore in order to completely delete ProductEvent adware software, you need to complete the steps below. Read it once, after doing so, please bookmark this page (or open it on your smartphone) as you may need to close your browser or restart your MAC system.
To remove ProductEvent, perform the steps below:
- Manual ProductEvent adware removal
- How to automatically remove ProductEvent
- How to stay safe online
- To sum up
Manual ProductEvent adware removal
The following instructions is a step-by-step guide, which will help you manually delete ProductEvent adware from your Mac and Chrome, Safari and Mozilla Firefox. If you do not want to get rid of adware software in the manually due to the fact that you are an unskilled computer user, then you can use free removal utilities listed below.
Uninstall suspicious programs using the Finder
Some of PUPs, adware and browser hijackers can be removed using the ‘Move to Trash’ utility which is located in the Finder. So, if you’re running any version of Mac and you have noticed an unwanted program, then first try to delete it through the Finder.
Open Finder and click “Applications” as displayed in the following example.
You will see a list of programs installed on your Apple Mac. We recommend to pay maximum attention to the program you installed last. Most probably, it’s the ProductEvent adware that causes undesired popup advertisements. If you’re in doubt, you can always check the program by doing a search for her name in Google, Yahoo or Bing. When the application which you need to delete is found, simply right click on its name, and select “Move to Trash”.
Don’t forget, select Finder, then “Empty Trash”.
Remove ProductEvent from Firefox
If the Firefox web browser program is hijacked, then resetting its settings can help. The Reset feature is available on all modern version of Firefox. A reset can fix many issues by restoring Mozilla Firefox settings like start page, newtab page and default search provider to their original state. Essential information such as bookmarks, browsing history, passwords, cookies, auto-fill data and personal dictionaries will not be removed.
First, open the Mozilla Firefox. Next, press the button in the form of three horizontal stripes (
). It will show the drop-down menu. Next, click the Help button (
).
In the Help menu click the “Troubleshooting Information”. In the upper-right corner of the “Troubleshooting Information” page click on “Refresh Firefox” button as shown on the screen below.
Confirm your action, press the “Refresh Firefox”.
Remove ProductEvent adware software from Safari
If you find that Safari web browser settings having been modified by ProductEvent adware that causes multiple annoying ads and popups, then you may return your settings, via the reset internet browser procedure.
Run Safari web-browser. Next, choose Preferences from the Safari menu.
First, click the “Security” icon. Here, select “Block pop-up windows”. It will stop some types of pop-ups.
Now, click the “Extensions” icon. Look for suspicious add-ons on left panel, select it, then click the “Uninstall” button. Most important to delete all suspicious extensions from Safari.
Once complete, check your homepage and search provider settings. Click “General” tab. Make sure that the “Homepage” field contains the website you want or is empty.
Make sure that the “Search engine” setting shows your preferred search engine. In some versions of Safari, this setting is in the “Search” tab.
Remove ProductEvent adware from Chrome
If adware software, other application or plugins replaced your Google Chrome settings without your knowledge, then you can remove ProductEvent adware software and revert back your browser settings in Google Chrome at any time. Your saved bookmarks, form auto-fill information and passwords won’t be cleared or changed.
Open the Chrome menu by clicking on the button in the form of three horizontal dotes (
). It will show the drop-down menu. Choose More Tools, then click Extensions.
Carefully browse through the list of installed addons. If the list has the extension labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following guide: Remove Google Chrome extensions installed by enterprise policy otherwise, just go to the step below.
Open the Google Chrome main menu again, press to “Settings” option.
Scroll down to the bottom of the page and click on the “Advanced” link. Now scroll down until the Reset settings section is visible, as shown in the following example and click the “Reset settings to their original defaults” button.
Confirm your action, click the “Reset” button.
How to automatically remove ProductEvent
Spyware, adware, PUPs and browser hijackers can be difficult to get rid of manually. Do not try to remove this applications without the help of malicious software removal utilities. In order to completely remove adware from your MAC system, use professionally developed utility like MalwareBytes Anti Malware.
Delete ProductEvent adware with MalwareBytes
If you’re still having issues with the ProductEvent adware software removal or just wish to check your computer occasionally for adware and other malicious software, then download MalwareBytes AntiMalware. It is free for home use, and searches for and removes various undesired programs that attacks your MAC system or degrades computer performance. MalwareBytes Free can get rid of hijacker, adware software, potentially unwanted applications as well as malicious software, including ransomware and trojans.
- Please go to the link below to download the latest version of MalwareBytes Anti Malware for Apple Mac.
Malwarebytes Anti-malware (Mac)
20843 downloads
Author: Malwarebytes
Category: Security tools
Update: September 10, 2020
- Once downloading is finished, close all apps and windows on your MAC. Open a directory in which you saved it. Run the downloaded file and follow the prompts.
- Click the “Scan” button to perform a system scan for the ProductEvent adware that causes multiple unwanted ads and pop ups. This procedure may take some time, so please be patient. While the MalwareBytes Free program is checking, you may see how many objects it has identified as threat.
- After the checking is complete, MalwareBytes will display a scan report. Review the results once the tool has complete the system scan. If you think an entry should not be quarantined, then uncheck it. Otherwise, simply click “Remove Selected Items”.
How to stay safe online
Use adblocker program like AdGuard in order to stop advertisements, malvertisements, pop-ups and online trackers, avoid having to install harmful and adware browser plug-ins and add-ons which affect your MAC system performance and impact your Apple Mac security. Surf the World Wide Web anonymously and stay safe online!
- Please go to the link below to download AdGuard.
AdGuard for Mac download
3677 downloads
Author: © Adguard
Category: Security tools
Update: January 17, 2018
- Once downloading is done, run the downloaded file. You will see the “Setup Wizard” program window. Follow the prompts.
- Once the setup is done, click “Skip” to close the install application and use the default settings, or click “Get Started” to see an quick tutorial that will help you get to know AdGuard better.
- In most cases, the default settings are enough and you do not need to change anything. Each time, when you launch your Apple Mac, AdGuard will launch automatically and stop unwanted advertisements, block malicious or misleading websites.
To sum up
Once you have finished the steps shown above, your machine should be clean from this adware and other malware. The Safari, Chrome and Firefox will no longer show intrusive ProductEvent ads when you browse the Internet. Unfortunately, if the tutorial does not help you, then you have caught a new adware software, and then the best way – ask for help.
Please create a new question by using the “Ask Question” button in the Questions and Answers. Try to give us some details about your problems, so we can try to help you more accurately. Wait for one of our trained “Security Team” or Site Administrator to provide you with knowledgeable assistance tailored to your problem with the intrusive ProductEvent adware.
