How to remove ProManagerRecord from Mac (Virus removal guide)

What is ProManagerRecord

ProManagerRecord is a PUA (potentially unwanted application) that belongs to the Adware group. Adware is a part of malicious software created to throw advertisements up on your web-browser screen. Adware software generates profit for its developer by often showing unwanted ads and popup deals. You might experience a change in your homepage or search engine, new tabs opening or even a redirect to misleading web-pages.

Does adware steal your data? The ProManagerRecord adware can be used to gather a wide variety of user info such as what web sites you are opening, what you are looking for the Web and so on. This user information, later, may be sold to third parties.

If the Chrome, Safari and Firefox have been affected with the adware, you must have done any of the steps below. Once you’ve removed ProManagerRecord from your computer by following our suggestions below, make sure not to commit the same mistakes again in the future.

How does ProManagerRecord get on your Apple Mac

Most of unwanted ads and popups come from web-browser toolbars and/or plugins, BHOs (browser helper objects) and additional software. Most commonly, these items claim itself as programs that improve your experience on the Internet by providing a fast and interactive startpage or a search engine that does not track you. Remember, how to avoid the unwanted apps. Be cautious, start only reputable software which download from trusted sources. NEVER install any unknown and questionable programs.

Threat Summary

Name	ProManagerRecord, Pro Manager Record 1.0 app
Type	adware software, potentially unwanted program (PUP), Mac malware, Mac virus
Detection Names	Program:MacOS/Vigram.A, Adware/Adload!OSX, ApplicUnwnt, Trojan-Downloader.OSX.Adload, MacOS.Agent-MT, OSX.Trojan.Gen, Adware.MAC.Generic and Osx.Adware.Cimpli
Distribution	Freeware installers, suspicious pop-up ads, torrent downloads and fake updaters
Symptoms	Your web browser is redirected to websites you did not want, you experience a ton of of unexpected advertising pop-ups, there is an unexpected program in the ‘Applications’ section of the Finder, an unwanted plugin appears in your web browser, your web browser homepage has replaced and you are unable to change it back, fast Internet but slow browsing speeds.
Removal	ProManagerRecord removal guide

How to Remove ProManagerRecord adware software (removal instructions)

If you have consistent popups or unwanted advertisements, slow MAC system, freezing MAC OS problems, you are in need of adware removal assistance. The guidance below will guide you forward to get ProManagerRecord removed and will allow you get your MAC OS operating at peak capacity again.

To remove ProManagerRecord, execute the steps below:

1. Remove unwanted profiles on Mac device
2. Check the list of installed applications
3. Remove ProManagerRecord related files and folders
4. Scan your Mac with MalwareBytes
5. Remove ProManagerRecord from Safari, Chrome, Firefox
6. How to stay safe online
7. To sum up

Remove unwanted profiles on Mac device

ProManagerRecord can install a configuration profile on the Mac system to block changes made to the browser settings. Therefore, you need to open system preferences, find and delete the profile installed by the adware.

Click the System Preferences icon ( ) in the Dock, or choose Apple menu ( ) > System Preferences.

In System Preferences, click Profiles, then select a profile related to ProManagerRecord.

Click the minus button ( – ) located at the bottom-left of the Profiles screen to remove the profile.
Note: if you do not see Profiles in the System Preferences, that means there are no profiles installed on your Mac computer, which is normal.

Check the list of installed applications

Some of browser hijackers, adware and PUPs can be removed using the Move to Trash utility which is located in the Finder. So, if you’re running any version of Apple Mac and you have noticed an unwanted program, then first try to remove it through the Finder.

Open Finder and click “Applications”.

Very carefully look around the entire list of applications installed on your computer. Most likely, one of them is the ProManagerRecord . Once you’ve found a questionable, unwanted or unused program, right click to it and choose “Move to Trash”. Another method is drag the program from the Applications folder to the Trash.

Don’t forget, choose Finder -> “Empty Trash”.

Remove ProManagerRecord related files and folders

Now you need to try to find ProManagerRecord related files and folders, and then delete them manually. You need to look for these files in certain directories. To quickly open them, we recommend using the “Go to Folder…” command.

ProManagerRecord creates several files, these files must be found and removed. Below is a list of files associated with this unwanted application.

• /Library/LaunchDaemons/com.ProManagerRecord.system.plist
• ~/Library/LaunchAgents/com.ProManagerRecord.service.plist
• /Library/Application Support/.(RANDOM)/System/com.ProManagerRecord.system
• ~/Library/Application Support/.(RANDOM)/Services/com.ProManagerRecord.service.app

Some files created by ProManagerRecord are hidden from the user. To find and delete them, you need to enable “show hidden files”. To do this, use the shortcut CMD + SHIFT + . Press once to show hidden files and again to hide them. There is another way. Click Finder -> Applications -> Utilities -> Terminal. In Terminal, paste the following text: defaults write com.apple.finder AppleShowAllFiles YES

Press Enter. Hold the ‘Option/alt’ key, then right click on the Finder icon in the dock and click Relaunch.

Click on the Finder icon. From the menu bar, select Go and click “Go to Folder…”. As a result, a small window opens that allows you to quickly open a specific directory.

Check for ProManagerRecord generated files in the /Library/LaunchAgents folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/LaunchAgents

This will open the contents of the “/Library/LaunchAgents” folder. Look carefully at it and pay special attention to recently created files, as well as files that have a suspicious name. Move all suspicious files to the Trash. A few examples of files: search.plist, com.google.defaultsearch.plist, , com.ProManagerRecord.service.plist, installapp.plist, com.net-preferences.plist, com.machelper.plist and macsearch.plist. Most often, adware, potentially unwanted programs and browser hijackers create several files with similar names.

Check for ProManagerRecord generated files in the /Library/Application Support folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/Application Support

This will open the contents of the “Application Support” folder. Look carefully at its contents, pay special attention to recently added/changed folders and files. Check the contents of suspicious folders, if there is a file with a name similar to com.ProManagerRecord.system, then this folder must be deleted. Move all suspicious folders and files to the Trash.

Check for ProManagerRecord generated files in the “~/Library/LaunchAgents” folder

In the “Go to Folder…” window, type the following text and press Go:
~/Library/LaunchAgents

Proceed in the same way as with the “/Library/LaunchAgents” and “/Library/Application Support” folders. Look for suspicious and recently added files. Move all suspicious files to the Trash.

Check for ProManagerRecord generated files in the /Library/LaunchDaemons folder

In the “Go to Folder…” window, type the following text and press Go:
/Library/LaunchDaemons

Carefully browse the entire list of files and pay special attention to recently created files, as well as files that have a suspicious name. Move all suspicious files to the Trash. A few examples of files to be deleted: com.installapp.system.plist, com.macsearch.system.plist, com.machelper.system.plist, com.search.system.plist and com.ProManagerRecord.system.plist. In most cases, browser hijackers, PUPs and adware create several files with similar names.

Scan your Mac with MalwareBytes

You can remove ProManagerRecord related files automatically with a help of MalwareBytes AntiMalware. We suggest this free malware removal utility because it can easily get rid of adware software, browser hijackers, PUPs and toolbars with all their components such as files, folders and system entries.

Download MalwareBytes Free from the link below.

When the download is finished, run it and follow the prompts. Click the “Scan” button for scanning your MAC for the ProManagerRecord adware. A system scan may take anywhere from 5 to 30 minutes, depending on your MAC. While the MalwareBytes Anti Malware is scanning, you can see how many objects it has identified either as being malware. Make sure all threats have ‘checkmark’ and press the “Quarantine” button.

The MalwareBytes Anti Malware (MBAM) is a free program that you can use to get rid of all detected folders, files, malicious services and so on.

Remove ProManagerRecord from Safari, Chrome, Firefox

This step will show you how to remove harmful addons. This can delete ProManagerRecord adware software and fix some browsing issues, especially after adware infection.

Google Chrome	Mozilla Firefox
In the top-right corner, expand the Google Chrome menu. Select ‘More tools’, then ‘Extensions’. Click ‘Remove’ to uninstall an extension. Click ‘Remove’ in the dialog box. You can also try to delete ProManagerRecord adware by reset Chrome settings.	Click on ‘menu’ button and select ‘Add-ons’. Go to ‘Extensions’ tab. To uninstall an add-on, click on ‘Remove’ button next to it. If you are still experiencing issues with ProManagerRecord adware software removal, you need to reset Mozilla Firefox browser.
Safari
On the top menu select ‘Safari’, then ‘Preferences’. Select ‘Extensions’ tab. Select an extension you want to delete and click ‘Uninstall’ button next to it.

How to stay safe online

It’s important to run ad blocker programs like AdGuard to protect your computer from harmful webpages. Most security experts says that it’s okay to block advertisements. You should do so just to stay safe! And, of course, the AdGuard may to block misleading and other unwanted web-sites.

1. Download AdGuard by clicking on the following link.
   
   

   AdGuard for Mac download
   3677 downloads
   Author: © Adguard
   Category: Security tools
   Update: January 17, 2018
   
2. After the download is complete, start the downloaded file. You will see the “Setup Wizard” program window. Follow the prompts.
3. After the installation is complete, click “Skip” to close the installation program and use the default settings, or click “Get Started” to see an quick tutorial which will assist you get to know AdGuard better.
4. In most cases, the default settings are enough and you do not need to change anything. Each time, when you start your MAC OS, AdGuard will run automatically and stop intrusive advertisements, block malicious and misleading websites.

To sum up

Now your MAC should be clean of the ProManagerRecord adware. We suggest that you keep AdGuard (to help you stop unwanted popup advertisements and intrusive malicious web-pages) and MalwareBytes Anti Malware (to periodically scan your machine for new malware, browser hijackers and adware software). Make sure that you have all the Critical Updates recommended for Mac operating system. Without regular updates you WILL NOT be protected when new browser hijackers, malicious programs and adware are released.

If you are still having problems while trying to get rid of ProManagerRecord from your browser, then ask for help here.