Norton Subscription Has Expired email scam (Virus removal guide)

What is Norton Subscription Has Expired SCAM?

Scammers use different means to trick users by creating websites that appear to be legitimate and sending out scam emails. Norton Subscription Has Expired is a scam email that scammers use to trick users into believing that their antivirus subscription has expired (or is about to expire). The goal of the scammers is to trick users into clicking on the link in the email, which is presented as a way to renew the antivirus subscription. Scammers get paid for each user who clicked on the link and bought/renewed an antivirus license. Such scam emails should not be trusted, they should be ignored, marked as SPAM and deleted. Antivirus programs almost always remind users that a subscription is about to expire by showing a pop-up warning. Currently, only a few companies send out emails to remind customers of expired subscriptions.

QUICK LINKS

• What is Norton Subscription Has Expired SCAM?
• Threat Summary
• Removal

In this case, the Norton Subscription Has Expired email contains a reminder that the Norton 360 Total Protection subscription is about to expire, which the scammers try to pass off as legitimate. Scammers trick users into renewing their subscriptions by clicking on the “Renew NOW” link in this email. The scam email also says that recipients need to renew their subscriptions as soon as possible, because after the subscription expires, the computer will be vulnerable to viruses. Scammers claim that today there is a 50% discount on renewals.

Text presented in the scam email:

The Norton subscription has expired today

Norton Renewal Center

Your Norton Security subscription has expired Your subscription to Norton 360 Total Protection Expired on
AVRIL 06.2021

After the expiration date has passed Your computer is susceptible to many different virus threats.
Norton Antivirus protects your family from viruses, spyware, malware botnets and mare.

• Available (-50%) Renwal, Discount Today

Renew Your Norton License Now!

Click here to renew your Norton Anti-virus
Renew NOW

Copyright © 2021 Norton Inc. All Rights reserved

The advertiser does not manage your subscription.
If you prefer not to receive further communication please unsubscribe here

The “Norton Subscription Has Expired” emails spread through spam email campaigns, therefore, such scam emails are often received by those who do not have Norton 360 Total Protection, as well as those who do not have any antivirus. As we mentioned above, the scammers behind these emails earn a commission for each renewed and purchased Norton subscription. Of course, NortonLifeLock (creators of Norton Antivirus) and other antivirus companies do not allow affiliates to promote their products using misleading methods, social engineering tricks, and deceptive advertising. However, despite this ban, scammers continue to advertise Norton Antivirus and other antivirus companies’ products.

Another version of this scam:

Protect all your devices from viruses and hackers

Norton Anti Virus Protection 50% Off

Without AntiVirus protection, Your computer could be At Risk!

Purchase or renew now to keep your PC protected

if your PC doesn’t have AntiVirus Protection, it is risk for viruses and malware

Limited Time Offer: 50% discount on Norton Antivirus

Act today to protect your devices

Activate your Anti-Virus Protection

GET PROTECTED

Copyright © 2021 Norton Inc. All Rights reserved

Threat Summary

Name	Norton Subscription Has Expired Email Scam
Type	Phishing, Scam, Social Engineering
Email Subject Line	“Last reminder, Your Antivirus expires in 24 hr”, “your Computer Could Be at Risk ! Stay Protected GET Norton NOW”
Fake Claims	Norton Subscription Has Expired, Your Antivirus expires in 24 hr, your Computer Could Be at Risk
Associated web sites	neutromargeens.com, developedfuture.com
Distribution methods	spam email campaigns
Removal	Links in scam emails can lead to sites or files with viruses or other malicious content. To scan your computer for viruses, find and remove malware, we recommend using the steps below.

 

Norton Subscription Has Expired is just one of the many types of scam emails that exist. In some emails, scammers use threats to intimidate and bully a victim into paying, others contain links to malicious files. Hackers have access to your device. Check details ASAP! and DPD Delivery Email are some of the scam emails we reported recently.

Another version of this scam, which contains a link to a phishing site, as well as a file with malware inside.

Hello xxxxxxx,
Your subscription for Norton protection has been successfully renewed and updated. The debited amount will be reflected within next 24 to 48 hrs on your account statement.

PRODUCT INFORMATION:
Invoice No. : xxxxxxx
Product Name : Norton
Order Date : MAY-27-2021
Expiration Date : 1 Year from the date of purchase
Price : $224.55
Payment Method : Auto-Renewal
If you wish to cancel this subscription then please feel free to contact our billing department as soon as possible.
You can reach us on 1(888,927,0766)
Regards,
Billing Department

Subject: Thank you for your Payment Norton
NortonLifeLock

Dear
Thanks for using NORTON LifeLock Computer Protection Plan for the last 2 year.
Your subscribtion has been Auto-renewed and your Account/Card has been debited by $499.99.

Amount will be auto debited and will be reflected in your bank account by today’s EOD.
If you wish to cancel this Subscription then Contact our Billing Department 1(360) 284-4337

Download the pdf below to get details about your service.

Regards
Billing Department
+1(360) 284-4337

How to remove malware from computer

If you accidentally run a file attached to the Norton Subscription Has Expired email scam, or suspect that your computer is infected with a malware, then you need to follow the steps, which are given below. You may find some minor differences in your Microsoft Windows install. No matter, you should be okay if you follow the steps outlined below: kill a malicious process, remove a malicious file, scan computer for malware. Some of the steps will require you to reboot your personal computer or close this web-site. So, read this guidance carefully, then bookmark this page or open it on your smartphone for later reference.

Kill a malicious process

Press CTRL, ALT, DEL keys together.

Click Task Manager. Select the “Processes” tab, look for something suspicious that is a malware then right-click it and select “End Task” or “End Process” option. If your Task Manager does not open or the Windows reports “Task manager has been disabled by your administrator”, then follow the guide: How to Fix Task manager has been disabled by your administrator.

In most cases, malicious software masks itself to avoid detection by imitating legitimate Microsoft Windows processes. A process is particularly suspicious: it’s taking up a lot of memory (despite the fact that you closed all of your applications), its name is not familiar to you (if you’re in doubt, you can always check the program by doing a search for its name in Google, Yahoo or Bing).

Disable a malicious start-up

Select the “Start-Up” tab, look for something suspicious that is a malware, right click to it and select Disable.

Close Task Manager.

Scan computer for malware

We suggest using the Zemana Anti-Malware (ZAM) that are completely clean your computer of malicious software. The utility is an advanced malware removal tool developed by (c) Zemana lab. It’s able to help you remove PUPs, viruses, adware, malware, toolbars, ransomware and other security threats from your computer for free.

Installing the Zemana is simple. First you will need to download Zemana Anti Malware from the following link. Save it on your MS Windows desktop or in any other place.

Once downloading is finished, start it and follow the prompts. Once installed, the Zemana will try to update itself and when this task is done, click the “Scan” button to begin scanning your PC for spyware, adware, trojans, and other malicious software.

A system scan can take anywhere from 5 to 30 minutes, depending on your PC system. Review the report and then press “Next” button to remove the found malware.

In order to be 100% sure that the computer no longer has any malware, we recommend using MalwareBytes which are fully clean your device of malicious software. This utility uses the world’s most popular anti-malware technology. It’s able to help you remove spyware, trojans, worms, adware, toolbars, ransomware and other malware.

MalwareBytes can be downloaded from the following link. Save it to your Desktop.

After the downloading process is complete, run it and follow the prompts. Once installed, the MalwareBytes Free will try to update itself and when this procedure is finished, click the “Scan” button to perform a system scan with this utility for malware, spyware and trojans. Make sure to check mark the threats which are unsafe and then press “Quarantine” button.

The MalwareBytes Free is a free application that you can use to remove all detected folders, files, services, registry entries and so on. To learn more about this malware removal utility, we advise you to read and follow the step-by-step guide or the video guide below.

Run AdBlocker to stay safe online

Run an adblocker utility like AdGuard will protect you from harmful ads and content. Moreover, you can find that the AdGuard have an option to protect your privacy and stop phishing and spam web-sites. Additionally, ad blocking software will help you to avoid undesired popups and unverified links that also a good way to stay safe online.

Visit the following page to download AdGuard. Save it on your Desktop.

When downloading is finished, double-click the downloaded file to start it. The “Setup Wizard” window will show up on the computer screen as shown on the screen below.

Follow the prompts. AdGuard will then be installed and an icon will be placed on your desktop. A window will show up asking you to confirm that you want to see a quick guidance as shown on the screen below.

Click “Skip” button to close the window and use the default settings, or click “Get Started” to see an quick guide that will allow you get to know AdGuard better.

Each time, when you run your PC, AdGuard will start automatically and stop unwanted advertisements, block phishing websites, as well as other harmful or misleading web-pages. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, that is located on your desktop.

Finish words

We hope this article helped you learn more about the Norton Subscription Has Expired Email Scam and avoid the scammers’ tricks. If you have questions or additional information for our readers, please leave a comment.