Promosurvey.org pop-up scam (Virus removal guide)

What is Promosurvey.org?

Promosurvey.org pop-ups are a phishing SCAM that uses social engineering methods to trick unsuspecting victims into providing sensitive personal information. Scammers promise big cash prizes, free samples or exclusive rewards, which requires filling out an online form or answering a few simple questions. This scam is used to steal valuable personal and financial information from users. Promosurvey.org and similar sites should be ignored as their promises are fake.

In most cases, users are redirected to Promosurvey.org and similar scams when they surf the internet. The reason for this may be an accidental click on a misleading link, push notifications and the presence of adware on the computer.

QUICK LINKS

• What is Promosurvey.org?
• Protection
• How to remove Promosurvey.org pop-ups

Promosurvey.org Scam in detail

The scam states that users has a chance to receive a prize by taking part in a short and anonymous survey. It requires users to provide their personal details: first name, last name, address, etc. The personal information collected by scammers can be used for identity theft, sold to criminals on the dark web, or other malicious purposes. Moreover, the criminals can use stolen email addresses and phone numbers to send spam and malspam (spam emails containing malware or links to malware).

In addition, Promosurvey.org asks visitors to allow it to display browser notifications. If enabled, this site will deliver notifications promoting untrustworthy/dangerous pages, various types of scams, and even malware.

Here are some examples of the scam notifications:

Promosurvey.org and other survey scams are similar in that they are allegedly recommended or sponsored by such famous brands or companies as Google, Yahoo, Amazon, but in fact these brands have nothing to do with them.

To summarize, Promosurvey.org cannot be trusted, it can lead to loss of data, financial losses, theft of personal information and other serious problems.

Promosurvey.org Scam example #1

The message states that the user has been selected to participate in the draw and encourages the user to take part in a survey in order to receive a prize. Scammers are trying to get users’ personal information or trick them into paying “shipping and handling” for a non-existent prize.

Congratulations!

Today November 5, 2022 you have been randomly selected to participate in this quiz. It will only take you a minute and you will have the chance to receive one prize.

Every week we randomly select 10 users. Only 10 lucky users who live in Netherlands have a chance to receive a reward!

You only have 2 Minute and 12 Seconds, to participate.
Hurry up! There is a limited number of prizes!
Continue

Congratulations!

Promotional Contest on November 5, 2022
Dear user

We offer you a chance to receive a reward from our sponsors!

To receive your reward, simply complete our short and anonymous survey.

You only have 2 Minute and 12 Seconds, to participate.

Promosurvey.org Scam example #2

This scam is different from the first one. Here scammers offer users nothing less than to become millionaires. As in the previous case, the purpose of scammers is to get money or confidential information.

Online Test $$$
Would You Make A Great Career Online And Become A Millionaire By 2022?
Take this FREE test and find out how you can make money on the Internet.

Threat Summary

Name	Promosurvey.org
Type	survey scam, phishing, fake survey
Symptoms	pop-up advertisements won’t go away web links redirect to pages different from what you expected unexpected program installed without your consent an unwanted toolbar appears in your web browser your web-browser homepage or search engine keeps changing or is not set to Google anymor you are unable to update your security programs slow Internet or slow browsing your personal computer is no stable leading to freezes
Removal	Promosurvey.org removal guide

Survey Scam Examples

A few examples of such survey scams: You’ve made the 5-billionth search, 2022 Annual Visitor Survey, $750 Cash App Survey, Chrome search contest 2022.

Where did Promosurvey.org pop-ups come from?

Scam pop-ups and unwanted ads are often triggered due to Adware or PUPs present on the computer. Adware is a form of malicious software that displays unwanted advertisements on a personal computer, redirects search queries to scam pages, and collects sensitive information for marketing purposes. Adware may display banner ads, full-screen ads, pop-ups, videos, or other forms of online advertising. You may think that ads or pop-ups are just a small problem. But these intrusive advertisements consume system resources and slow down your PC.

Typically, adware ends up on personal computers bundled with freeware, malicious downloads, fake updates, shared files, and other unsafe software downloaded by users from the Internet. To avoid installing any adware: choose only the option of manual, custom or advanced installation and disable any third-party applications that you are not sure about.

How to protect against the Promosurvey.org Scam

To avoid becoming a victim of scammers, it is important to always keep in mind:

• No one has ever received prizes promised by scam sites.
• Never trust scam sites, don’t click links and buttons they contain, it can be dangerous for you and your computer.
• Close the scam as soon as it appears on your computer screen. Scammers can prevent you from closing it in various ways. In such cases, close your browser using Task Manager or restart your computer. If the next time you launch the browser, it prompts you to restore the previous session, abandon it, otherwise this scam will reopen on your screen.
• Use an ad blocker when browsing the internet. It can block known scam sites and protect you from scammers.

How to remove Promosurvey.org pop-ups from Chrome, Firefox, IE, Edge

In order to remove Promosurvey.org pop-ups from MS Edge, IE, Chrome and Mozilla Firefox, you need to reset the web-browser settings. Additionally, you should look up for other suspicious entries, such as push notifications, files, programs, web-browser addons and shortcuts. However, if you want to remove Promosurvey.org pop-ups easily, you should run a reputable antimalware utility and let it do the job for you.

To remove Promosurvey.org pop ups, execute the steps below:

1. Remove Promosurvey.org notifications
2. Uninstall recently added apps
3. Remove Promosurvey.org ads from Chrome
4. Remove Promosurvey.org from Mozilla Firefox
5. Remove Promosurvey.org pop ups from Internet Explorer
6. Automatic Removal of Promosurvey.org ads
7. Stop Promosurvey.org ads

The step by step guide developed by our team will allow you to manually get rid of Promosurvey.org pop-ups from your browser. If you have little experience in using computers, we suggest you use the free utilities listed below.

Remove Promosurvey.org notifications

If you have allowed the Promosurvey.org notifications by clicking the Allow button, then after a short time you will notice that these push notifications are very intrusive. Here’s how to remove Promosurvey.org push notifications from your browser.

Google Chrome:

• In the top-right corner of the screen, expand the Chrome menu.
• In the menu go to ‘Settings’, scroll down to ‘Advanced’ settings.
• In the ‘Privacy and Security’ section, click on ‘Site settings’.
• Go to Notifications settings.
• Click ‘three dots’ button on the right hand side of Promosurvey.org site or other rogue notifications and click ‘Remove’.

 

 

Android:

• Open Google Chrome.
• Tap on the Menu button (three dots) on the top right hand corner of the screen.
• In the menu tap ‘Settings’, scroll down to ‘Advanced’.
• In the ‘Site Settings’, tap on ‘Notifications’, find the Promosurvey.org URL and tap on it.
• Tap the ‘Clean & Reset’ button and confirm.

 

 

Mozilla Firefox:

• Click on ‘three horizontal stripes’ button at the right upper corner of the Firefox window.
• Go to ‘Options’, and Select ‘Privacy & Security’ on the left side of the window.
• Scroll down to the ‘Permissions’ section and click the ‘Settings’ button next to ‘Notifications’.
• Select the Promosurvey.org domain from the list and change the status to ‘Block’.
• Save changes.

 

 

Edge:

• In the right upper corner, click the Edge menu button (three dots).
• Scroll down to ‘Settings’. In the menu on the left go to ‘Advanced’.
• Click ‘Manage permissions’ button, located beneath ‘Website permissions’.
• Click the switch under the Promosurvey.org and each dubious domain.

 

 

Internet Explorer:

• In the top-right corner of the Internet Explorer, click on the menu button (gear icon).
• When the drop-down menu appears, click on ‘Internet Options’.
• Select the ‘Privacy’ tab and click ‘Settings below ‘Pop-up Blocker’ section.
• Select the Promosurvey.org site and other questionable URLs below and remove them one by one by clicking the ‘Remove’ button.

 

 

Safari:

• Go to ‘Preferences’ in the Safari menu.
• Open ‘Websites’ tab, then in the left menu click on ‘Notifications’.
• Locate the Promosurvey.org site and select it, click the ‘Deny’ button.

Uninstall recently added apps

Go to the Windows Control Panel and uninstall questionable programs, any programs you don’t remember installing. It is important to pay the most attention to the programs you have installed just before Promosurvey.org pop-ups appear in your browser. If you don’t know what a program does, search the World Wide Web for an answer.

Windows 7	Windows 8
Click ‘Start’. In the Start menu select ‘Control Panel’. Find and select ‘Programs and Features’ or ‘Uninstall a program’. Select the program. Click ‘Uninstall’.	Press and hold Windows key and hit X key. Select ‘Programs and Features’ from the menu. Select the program. Click ‘Uninstall’.
Windows 10	Mac OS
Press and hold Windows key and hit X key. Select ‘Programs and Features’ from the menu. Select the program. Click ‘Uninstall’.	On the top menu select ‘Go’, then ‘Applications’. Drag an unwanted application to the Trash bin. Right-click on the ‘Trash’ and select ‘Empty Trash’.

Remove Promosurvey.org ads from Chrome

If you are still having trouble removing the rogue pop-ups, then you need to reset your Google Chrome browser to its default values. This step only needs to be done if the adware has not been removed in the previous steps.

First launch the Google Chrome. Next, press the button in the form of three horizontal dots ().

It will show the Chrome menu. Choose More Tools, then click Extensions. Carefully browse through the list of installed extensions. If the list has the plugin signed with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following guide: Remove Google Chrome extensions installed by enterprise policy.

Open the Google Chrome menu once again. Further, click the option named “Settings”.

The web-browser will display the settings screen. Another method to open the Chrome’s settings – type chrome://settings in the web browser adress bar and press Enter

Scroll down to the bottom of the page and click the “Advanced” link. Now scroll down until the “Reset” section is visible, as shown in the figure below and click the “Reset settings to their original defaults” button.

The Chrome will show the confirmation prompt as shown on the screen below.

You need to confirm your action, press the “Reset” button. The web-browser will launch the procedure of cleaning. Once it is finished, the browser settings including startpage, newtab and default search provider back to the values that have been when Chrome was first installed on your PC.

Remove Promosurvey.org from Mozilla Firefox

Resetting Firefox Browser will reset all settings to their original state and remove Promosurvey.org pop-up ads, disable malicious add-ons and extensions. However, your saved passwords and bookmarks will not be changed or deleted.

Click the Menu button (looks like three horizontal lines), and press the blue Help icon located at the bottom of the drop down menu such as the one below.

A small menu will appear, press the “Troubleshooting Information”. On this page, click “Refresh Firefox” button as shown in the figure below.

Follow the onscreen procedure to revert back your Mozilla Firefox browser settings to their original settings.

Remove Promosurvey.org pop ups from Internet Explorer

The IE reset is great if your web browser is hijacked or you have unwanted add-ons or toolbars on your browser that installed by malicious software.

First, open the IE, click ) button. Next, press “Internet Options” as on the image below.

In the “Internet Options” screen select the Advanced tab. Next, click Reset button. The IE will open the Reset Internet Explorer settings prompt. Select the “Delete personal settings” check box and press Reset button.

You will now need to restart your computer for the changes to take effect. It will get rid of adware which causes pop ups, disable malicious and ad-supported web browser’s extensions and restore the Microsoft Internet Explorer’s settings such as startpage, new tab and default search provider to default state.

Automatic Removal of Promosurvey.org ads

It is not always enough to follow the steps described above to completely remove the adware. Some files associated with adware may remain on your computer and they may restore the adware even after you get rid of it. For this reason, we recommend running free anti-malware utilities such as Zemana, MalwareBytes Anti-Malware, and HitmanPro. Any of these programs can detect and remove adware responsible for Promosurvey.org pop-ups.

How to remove Promosurvey.org with MalwareBytes Anti-Malware

You can automatically remove Promosurvey.org pop-ups with MalwareBytes Anti-Malware. We recommend this free malware removal tool because it can easily remove hijackers, adware, potentially unwanted applications and toolbars with all their components like files, folders and registry entries.

1. MalwareBytes can be downloaded from the following link. Save it on your Microsoft Windows desktop or in any other place.
   
   

   Malwarebytes Anti-malware
   326381 downloads
   Author: Malwarebytes
   Category: Security tools
   Update: April 15, 2020
   
2. When the download is finished, close all software and windows on your computer. Open a folder in which you saved it. Double-click on the icon that’s named MBsetup.
3. Select “Personal computer” option and click Install button. Follow the prompts.
4. Once installation is done, press the “Scan” button to detect adware that causes the scam pop-ups. A system scan can take anywhere from 5 to 30 minutes, depending on your computer.
5. Once MalwareBytes Anti-Malware completes the scan, it will prepare a list of unwanted software. Make sure all items have ‘checkmark’ and click “Quarantine”. After finished, you can be prompted to restart your computer.

The following video offers a step-by-step guidance on how to remove browser hijackers, adware and other malicious software with MalwareBytes.

Delete Promosurvey.org popups with Zemana AntiMalware

Zemana Anti-Malware is one of the best in its class, it can scan and remove many different security threats including adware, hijackers, spyware and Trojans masquerading as legitimate computer applications. Zemana also includes another tool called FRST, a useful program for manually removing files and parts of the Windows registry created by malware.

Click the link below to download Zemana Anti-Malware. Save it to your Desktop.

After downloading is finished, start it and follow the prompts. Once installed, Zemana Anti-Malware will try to update itself and when this procedure is done, click the “Scan” button to begin scanning your PC for the adware related to the Promosurvey.org advertisements.

A system scan can take anywhere from 5 to 30 minutes, depending on your computer. When a threat is found, the number of the security threats will change accordingly. Review the report and then press “Next” button.

Delete Promosurvey.org pop up ads and malicious extensions with HitmanPro

HitmanPro is a portable application that does not require installation to detect and remove adware responsible for Promosurvey.org pop-up ads. The application itself is small (only a few MB). Hitman Pro does not require any drivers or special dlls. It’s probably easier to use than any alternative malware removal tool you’ve ever tried. Hitman Pro runs on 64- and 32-bit versions of Microsoft Windows 11, 10, 8, 7, and XP. This proves that the uninstaller can be just as useful as well-known anti-virus programs.

1. Visit the page linked below to download the latest version of HitmanPro for Microsoft Windows. Save it on your Desktop.
   
   

   HitmanPro
   12065 downloads
   Author: Sophos
   Category: Security tools
   Update: June 28, 2018
   
2. Once the download is complete, double click the HitmanPro icon. Once this utility is opened, press “Next” button to perform a system scan with this utility for the adware that causes Promosurvey.org ads in your browser. While Hitman Pro is scanning, you can see number of objects it has identified either as being malware.
3. Once the scan get completed, a list of malware found is produced. Review the results once the utility has complete the system scan. If you think an entry should not be quarantined, then uncheck it. Otherwise, simply click “Next” button. Now click the “Activate free license” button to begin the free 30 days trial to get rid of all malware found.

Stop Promosurvey.org ads

Simply put, you need to use an ad blocking tool (like AdGuard). It will block and protect you from scam pages like Promosurvey.org, malicious ads and pop-ups. To do this, the ad blocker program uses a list of filters. Each filter is a rule that describes a malicious website, ad content, banner, and more. The ad blocker automatically uses these filters based on the websites you visit.

First, visit the page linked below, then click the ‘Download’ button in order to download the latest version of AdGuard.

When downloading is done, launch the downloaded file. You will see the “Setup Wizard” screen as displayed on the image below.

Follow the prompts. When the setup is complete, you will see a window as on the image below.

You can click “Skip” to close the setup application and use the default settings, or click “Get Started” button to see an quick tutorial which will help you get to know AdGuard better.

In most cases, the default settings are enough and you don’t need to change anything. Each time, when you start your computer, AdGuard will run automatically and stop unwanted advertisements, block Promosurvey.org, as well as other harmful or misleading web-sites. For an overview of all the features of the program, or to change its settings you can simply double-click on the AdGuard icon, which can be found on your desktop.

Finish words

We hope this article helped you learn more about the Promosurvey.org Scam and avoid the scammers’ tricks. If you have questions or additional information for our readers, please leave a comment.

If you are still having problems while trying to get rid of scam pop-ups from your web-browser, then ask for help here.