The “Message Sent Using DocuSign Service” email is a phishing scam targeting your email log-in credentials. This scam emails you pretending to be from DocuSign, with the subject saying you have a new electronic signature document. It tries to lure you into clicking a “REVIEW DOCUMENTS” button.
When you click the button, it doesn’t take you to DocuSign. Instead, it redirects you to a phishing website that looks like OneDrive. Here, they ask you to enter your email log-in details, pretending it’s necessary to verify your identity and access a PDF. But really, they want to steal your information.
These kinds of emails often look genuine and can easily trick you. They might even use email addresses or domains like nxrmal.com to appear convincing.
💡 If you receive a suspicious email like this, don’t click any links or enter any personal information. To protect your account, delete the email, and consider running a security scan on your device. Always go to DocuSign or OneDrive directly by typing the URL into your browser to check for any actual documents.
A typical “Message Sent Using DocuSign Service” scam email reads as follows:
Subject: (1 New) DocuSign Electronic Signature
Hi xxxxxxx,This message was sent to you using the DocuSign Service.
Do Not Share This Email
This email contains a secure link to DocuSign. Please do not share this email, link, or access code with others.REVIEW DOCUMENTS
Download the DocuSign App
This message was sent to you using the DocuSign Electronic Signature Service.
Summary Table
| Name | Message Sent Using DocuSign Service Email Scam |
| Type | Phishing Email |
| Fake Claims | Recipient was sent a document |
| Disguise | DocuSign, OneDrive |
| Related Domains | nxrmal.com |
📧 What to Do When You Receive the “Message Sent Using DocuSign Service” Scam Email
We advise everyone who receives this email to follow the simple steps below to protect yourself from potential scams:
- ❌ Do not believe this email.
- 🔒 NEVER share your personal information and login credentials.
- 📎 Do not open unverified email attachments.
- 🚫 If there’s a link in the scam email, do not click it.
- 🔍 Do not enter your login credentials before examining the URL.
- 📣 Report the scam email to the FTC at www.ftc.gov.
If you accidentally click a phishing link or button in the “Message Sent Using DocuSign Service” Email, suspect that your computer is infected with malware, or simply want to scan your computer for threats, use one of the free malware removal tools. Additionally, consider taking the following steps:
- 🔑 Change your passwords: Update passwords for your email, banking, and other important accounts.
- 🛡️ Enable two-factor authentication (2FA): Add an extra layer of security to your accounts.
- 📞 Contact your financial institutions: Inform them of any suspicious activity.
- 🔄 Monitor your accounts: Keep an eye on your bank statements and credit reports for any unusual activity.
🔍 How to Spot a Phishing Email
Phishing emails often share common characteristics; they are designed to trick victims into clicking on a phishing link or opening a malicious attachment. By recognizing these signs, you can detect phishing emails and prevent identity theft:
💡 Here Are Some Ways to Recognize a Phishing Email
- ✉️ Inconsistencies in Email Addresses: The most obvious way to spot a scam email is by finding inconsistencies in email addresses and domain names. If the email claims to be from a reputable company, like Amazon or PayPal, but is sent from a public email domain such as “gmail.com”, it’s probably a scam.
- 🔠 Misspelled Domain Names: Look carefully for any subtle misspellings in the domain name, such as “arnazon.com” where the “m” is replaced by “rn,” or “paypa1.com,” where the “l” is replaced by “1.” These are common tricks used by scammers.
- 👋 Generic Greetings: If the email starts with a generic “Dear Customer”, “Dear Sir”, or “Dear Madam”, it may not be from your actual shopping site or bank.
- 🔗 Suspicious Links: If you suspect an email may be a scam, do not click on any links. Instead, hover over the link without clicking to see the actual URL in a small popup. This works for both image links and text links.
- 📎 Unexpected Attachments: Email attachments should always be verified before opening. Scan any attachments for viruses, especially if they have unfamiliar extensions or are commonly associated with malware (e.g., .zip, .exe, .scr).
- ⏰ Sense of Urgency: Creating a false sense of urgency is a common tactic in phishing emails. Be wary of emails that claim you must act immediately by calling, opening an attachment, or clicking a link.
- 📝 Spelling and Grammar Errors: Many phishing emails contain spelling mistakes or grammatical errors. Professional companies usually proofread their communications carefully.
- 🔒 Requests for Sensitive Information: Legitimate organizations typically do not ask for sensitive information (like passwords or Social Security numbers) via email.
✅ Conclusion
We hope this article has helped you understand more about the “Message Sent Using DocuSign Service” Scam Email and how to avoid falling victim to scammers. If you have received a phishing email that is similar but not identical to the example above, please post it in the comments section of this article. This helps us warn other users about potential scams and improve our resources to protect you better. Stay safe and vigilant! 🛡️
