Dana asked 7 years ago
Every time, when I unlock my Android phone, Google Play Store opens randomly to specific games or apps. How do I stop these Play Store pop-ups?
Myantispyware team Staff answered 7 years ago
These Google Play Store pop-ups you receive looks like it is being caused by an adware or PUA (potentially unwanted app) on your Android phone. In order to remove Play Store popups, I would suggest trying these steps below:
1. Find adware (PUA) that’s causing these popups and uninstall it.
2. Clear ‘Google Play Services’ and ‘Google Play Store’ app cache data.
3. Uninstall Play Store app updates, then manually update Play Store app.
4. Reboot your Android phone.
If the steps above does not help to remove Google play store pop-ups, then follow the steps mentioned in this help article: How to remove virus from Android phone.
