No keys were found for the following IDs (STOPDecrypter)

Questions and Answers › Category: Malware removal help › No keys were found for the following IDs (STOPDecrypter)

Frank asked 5 years ago

[!] No keys were found for the following IDs:
***
Please archive these IDs and the following MAC addresses in case of future decryption:
***
This info has also been logged to STOPDecrypter-log.txt

I have been hit by Ransomware, All my files are encrypted!!! Please anybody help me to decrypt my files.

Question Tags: StopDecrypter

1 Answers

0 Vote Up Vote Down

Myantispyware team Staff answered 5 years ago

If the STOPDecrypter displays this message: “No keys were found for the following IDs”, then there are two options:
1. the creator of the STOPDecrypter, just did not have time to add the decryption of files for your ID
2. files encrypted using so called “ONLINE ID”

I advise you to make copies of important encrypted files, then wait for a while until the creator of the STOPDecrypter adds the decryption of files with your ID.

If STOPDecrypter does not help you to decrypt your files, in some cases, you have a chance to restore your files using ShadowExplorer and PhotoRec.