Mahesa asked 3 years ago
My personal ID is khDTuGnvEmPBmQTmnIE3e5AmoVLpt6qMFBCS29A3 and the decryptor said the decryption is impossible, appeared to be an online ID. I have tried to recover the files using shadow explorer and photorec also, but it didn\’t work. Will be pleased to know anything i can do to decrypt all my files. Thank you
Identified by: ransomnote_filename: _readme.txt ransomnote_email: manager@mailtemp.ch sample_extension: .nqsq sample_bytes: [0x52E68E – 0x52E6B4] 0x7B33364136393842392D443637432D344530372D424538322D3045433542313442344446357D
Case number: 6a0fa55aa334822543ce5795a005faebc5a35c941634004546
Myantispyware team Staff answered 3 years ago
If the files are encrypted with the online key, they cannot be decrypted. There are no other recovery methods other than those described in the article (https://www.myantispyware.com/2019/12/04/how-to-recover-encrypted-files-ransomware-file-recovery/). If the methods described in this article did not help you, then I advise you to back up your important files and wait until decryption becomes possible. This can happen in a year, two years, or even never. Follow the news on our website or in our Facebook/YouTube account.
